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CONTACT INFORMATION:

Patricia Donovan
Voice: 732.528.4468
Fax: 732.292.3073
E-mail: pdonovan@hin.com
Web site: www.hin.com

June 9, 2010 Webinar: Reducing Unnecessary Emergency Room Visits — Strategies To Discourage Inappropriate Use and Reduce Preventable Visits

Reducing Unnecessary Emergency Room Visits
Discover Kaiser Foundation Health Plan of Colorado's three-pronged strategy for reducing their rate of unnecessary ER visits during the June 9, 2010 webinar, "Reducing Unnecessary Emergency Room Visits: Strategies To Discourage Inappropriate Use and Reduce Preventable Visits."


May 11, 2010

MANASQUAN, NJ, USA — Inappropriate and preventable use of the hospital emergency department (ED) is not only an inefficient use of healthcare resources, but also a waste of payors' and consumers' healthcare dollars. Kaiser Foundation Health Plan of Colorado's ED management program identifies and targets not only the individuals who have used the ED inappropriately, but also the high-utilizers. Kaiser will share the strategies it is using to reduce inappropriate and avoidable ED use during "Reducing Unnecessary Emergency Room Visits: Strategies To Discourage Inappropriate Use and Reduce Preventable Visits," a 45-minute webinar on June 9, 2010 at 1:30 Eastern sponsored by the Healthcare Intelligence Network.

Learn more about curbing inappropriate and avoidable ED use.

NEWS FACTS:

  • Scheduled Speaker: Sara Gray, senior manager of emergency services at Kaiser Foundation Health Plan of Colorado.

  • Conference Focus: Educating patients on when ED use is appropriate; determining how different populations — Medicare, Medicaid, dually eligible and commercial — use the ER and what that means for reducing inappropriate use; identifying members who might inappropriately use the ER and intervene before they do so; working with Kaiser-owned hospitals and other hospitals in the community to assist high-utilizers and inappropriate use; and redirecting care to appropriate settings.

  • Webinar Formats: 45-minute live webinar on June 9, 2010, including Q&A; “On-Demand” rebroadcast available June 11, 2010; 45-minute training DVD or CD-ROM with printed transcript available June 30, 2010. Participants may add a DVD or CD to their live session registration to share with colleagues. Learn more about how to reduce unnecessary emergency visits.


QUOTE ATTRIBUTABLE TO MELANIE MATTHEWS, HIN EXECUTIVE VP AND COO:

Click here for Melanie Matthews's profile.

"Many people get in the habit of visiting the ER whenever they feel sick, no matter the severity of the illness. Inappropriate ER visits cause an increase in wait time, leading to an overcrowded department, as well as tax the medical staff. By listening in on this webinar, hospitals and healthcare organizations will understand the hows and whys of unnecessary ER visits, and the different strategies that can be used to reverse this growing trend."

Please contact Patricia Donovan to arrange an interview or to obtain additional quotes.

About the Healthcare Intelligence Network — HIN is the premier advisory service for executives seeking high-quality strategic information on the business of healthcare. For more information, contact the Healthcare Intelligence Network, PO Box 1442, Wall Township, NJ 07719-1442, (888) 446-3530, fax (732) 292-3073, e-mail info@hin.com, or visit http://www.hin.com.

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