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CONTACT INFORMATION:

Patricia Donovan
Voice: 732.528.4468
Fax: 732.292.3073
E-mail: pdonovan@hin.com
Web site: www.hin.com

Pursuing Perfect Healthcare Audio Conference Series Part 2: How Prepared Practice Teams Transform Care and Culture



In the second Healthcare Intelligence Network (HIN) Pursuing Perfect Care audio conference on September 19, 2007, HealthPartners Medical Group will describe how it used its Pursuing Perfection grant to launch a prepared practice team concept that is revamping patient care and functioning as a model for the organization.



August 17, 2007

MANASQUAN, NJ, USA — By shifting from reactive, visit-by-visit care to a proactive, team-based, patient-centered model, HealthPartners Medical Group is building patient care continuity. It’s not surprising that its prepared practice team approach, which has garnered them high marks in patients’ preventative screening completion, clinical milestones for the chronically ill and patient engagement and satisfaction, is now a model for all other departments.

NEWS FACTS:

  • Overview: HealthPartners will chronicle the path to its “disease-neutral” prepared practice teams and share lessons learned and future enhancements during a 45-minute live audio conference from the Healthcare Intelligence Network (HIN) scheduled for September 19, 2007 at 1:30 p.m. Eastern. HealthPartners, which received a Pursuing Perfection grant in 2002, is one of 13 participants in the international Institute for Healthcare Improvement initiative backed by The Robert Wood Johnson Foundation. For conference details, please visit the HIN bookstore.

  • Featured Speaker: Beth Waterman, vice president of primary care and clinic operations at HealthPartners, will describe the role of practice teams in her organization's effort to build patient care continuity.

  • Conference Highlights: Practice team basics -- organizing, training and skill set requirements; developing a "disease-neutral" approach; re-designing the office work-flow; engaging both patients and providers in practice teams; program results and lessons learned; and planned enhancements to the HealthPartners prepared practice teams.

  • Target Audience: CEOs, CFOs, chief medical officers, chief nursing officers, medical directors, quality improvement executives, performance improvement executives, disease management directors, managers and coordinators, health plan executives, care management nurses, strategic planning directors and practice managers.

  • Audio Conference Formats: 45-minute live audio conference on September 19, 2007 includes a 15-minute Q&A; “On-Demand” rebroadcast available September 21, 2007; 45-minute recording on CD-ROM with printed transcript available October 10, 2007. For conference details, please visit the HIN bookstore.

Pursuing Perfect Healthcare Part 1: During an August 22, 2007 audio conference, two other Pursuing Perfection participants, Hackensack University Medical Center and McLeod Health, describe perfect care processes in heart failure and medication management, with details on how they've implemented their programs and the results they are achieving.

QUOTE ATTRIBUTABLE TO MELANIE MATTHEWS, HIN EXECUTIVE VP AND COO:

Click here for Melanie Matthews's profile.

  • "In our continuing review of Pursuing Perfection in Healthcare initiatives, we see that a team-based approach with the patient at its core can significantly elevate care quality and outcomes. The ambitious goals and success of HealthPartners’ prepared practice teams, and its organization-wide adoption, are added proof that this approach works.”

Please contact Patricia Donovan to arrange an interview or to obtain additional quotes.

About the Healthcare Intelligence Network – HIN is the premier advisory service for executives seeking high-quality strategic information on the business of healthcare. For more information, contact the Healthcare Intelligence Network, PO Box 1442, Wall Township, NJ 07719-1442, (888) 446-3530, fax (732) 292-3073, e-mail info@hin.com, or visit http://www.hin.com.

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