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CONTACT INFORMATION:

Patricia Donovan
Voice: 732.528.4468
Fax: 732.292.3073
E-mail: pdonovan@hin.com
Web site: www.hin.com

Health Trends Update: Prevention, Self-Care Top Lessons in Patient Education and Outreach

patient_education_outreach
Almost half of healthcare organizations that conduct patient education and outreach educate their populations about the diagnosis, spread and treatment of the H1N1 flu, according to a new survey conducted by the Healthcare Intelligence Network.

October 15, 2009

MANASQUAN, NJ, USA — Simple interventions such as the education of patients in the self-care of their medical conditions can go a long way toward reducing hospitalizations and readmissions. How prevalent are patient and member education programs, and which health areas are addressed by these efforts? How do healthcare organizations deliver health education? What is the chief impact of patient education programs, and how do organizations measure ROI from patient education efforts?

The Healthcare Intelligence Network set out to answer these questions and others during its August 2009 Patient Education and Outreach Benchmarks e-survey. Benchmarks in Patient Education: Prevention, Self-Care Top Lessons is an executive summary of responses from 134 healthcare organizations offering lessons in the value of educating patients and members about disease management and self-care.

Download this complimentary executive summary on patient education and outreach trends in 2009.

NEWS FACTS:

Benchmarks in Patient Education: Prevention, Self-Care Top Lessons highlights responses from 134 health plans, hospitals, physician practices and others on their patient education and outreach programs, including:

  • The prevalence of patient or member education and outreach programs in the industry;

  • The area most often addressed by education and outreach programs;

  • The care setting most often utilized by respondents to dispense education and outreach;

  • The primary patient educator;

  • The most popular source of patient education and outreach materials;

  • Details on program content and delivery;

  • Feedback on program impact and ROI, including the area most significantly improved by patient education and outreach;

And many other key findings.

Download this executive summary on patient education and outreach trends in 2009.

QUOTE ATTRIBUTABLE TO MELANIE MATTHEWS, HIN EXECUTIVE VP AND COO:

Click here for Melanie Matthews's profile.

"A patient or health plan member that grasps their healthcare options, the plan of care for a chronic condition and the impact of their behaviors on health status is less likely to wind up in the hospital or the emergency room for treatment of an avoidable condition. Healthcare organizations are learning that an investment in patient and member education is money well spent."

Please contact Patricia Donovan to arrange an interview or to obtain additional quotes.

About the Healthcare Intelligence Network – HIN is the premier advisory service for executives seeking high-quality strategic information on the business of healthcare. For more information, contact the Healthcare Intelligence Network, PO Box 1442, Wall Township, NJ 07719-1442, (888) 446-3530, fax (732) 292-3073, e-mail info@hin.com, or visit http://www.hin.com.

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