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CONTACT INFORMATION:

Patricia Donovan
Voice: 732.528.4468
Fax: 732.292.3073
E-mail: pdonovan@hin.com
Web site: www.hin.com

HIN Publishes New Resource: Best Practices in Contemporary Case Management

"Best Practices in Contemporary Case Management," a new resource from the Healthcare Intelligence Network, examines the impact of three separate case management initiatives on health outcomes, care delivery and resource utilization.


May 19, 2011

Sea Girt, NJ, USA — January 2011 market research conducted by the Healthcare Intelligence Network indicates that 91 percent of survey respondents rely on case managers in daily operations, while another third will add case managers to their staff mix in the coming year. The essential case manager publication from HIN, Best Practices in Contemporary Case Management, contains strategies, tools and technologies to assist in patient monitoring and follow-up; data collection and tracking for program outcomes, techniques to engage non-compliant patients; the most effective ways to staff ED case managers and social works; the role of the RN case manager and social worker in the ED; the clinical and financial benefits of ED case management; and more!

Learn more about contemporary case management.

NEWS FACTS:

• Report Content: The 60-page Best Practices in Contemporary Case Management details these three current case management approaches:
  
  
  • Care coordination and disease-specific management is a winning combination. Jan Van der Mei, RN, MS, ACM, continuum case management director at Sutter Health Sacramento Sierra Region, shares Sutter Health's best practices in patient contact, inpatient monitoring and follow-up for its case management initiatives for patients with heart failure and diabetes. She also shares details from Sutter Health's care coordination/medical office case management for patients with chronic illness.
    
    
  • Sometimes a complex case management approach works best, particularly when individuals have co-morbid chronic conditions as well as social morbidity. To assist organizations in identifying, monitoring and managing these target populations, Rebecca Ramsay, BSN, MPH, senior manager of care support and clinical programs at CareOregon, describes the team-based approach CareOregon employs to segment patients into different buckets based on patient complexity to ensure that case management resources are allocated effectively. She also describes how the addition of a paraprofessional case manager known as a 'healthcare guide' is supporting patients' transitions from hospital or skilled nursing facility to home.
    
    
  • And finally, contemporary models of case management are paying closer attention to healthcare routes of entry. In Lutheran Medical Center's case, that means embedding a case manager in its emergency department as the first line of defense in determining medical necessity and reducing the number of claim denials for a hospital. Toni Cesta, Lutheran's senior vice president of operational efficiency and capacity management, explores how to effectively structure an ED-based case management program and the potential impacts of an embedded case manager in the ED.
    
    
  • Target Audience: Healthcare payors, purchasers, providers and other key decision-makers.

  • Report Formats: PDF instant download or Print.
  
  
  Purchase your own copy of Best Practices in Contemporary Case Management.
  

  QUOTE ATTRIBUTABLE TO MELANIE MATTHEWS, HIN EXECUTIVE VP AND COO:
  
  Click here for Melanie Matthews's profile.

  "In a post-PPACA world, where resource utilization and health outcomes are increasingly measured and rewarded, the healthcare case manager is the cornerstone of care delivery. This resource will provide your organization with actionable information about how to go about starting and maintaining your own case manager program."

  Please contact Patricia Donovan to arrange an interview or to obtain additional quotes.
  
  About the Healthcare Intelligence Network — HIN is the premier advisory service for executives seeking high-quality strategic information on the business of healthcare. For more information, contact the Healthcare Intelligence Network, PO Box 1442, Wall Township, NJ 07719-1442, (888) 446-3530, fax (732) 292-3073, e-mail info@hin.com, or visit http://www.hin.com.

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