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New Market Data: Practice-Based Case Management Quadruples in 12 Months
June 22, 2012
SEA GIRT, NJ, USA — Despite a number of challenges ranging from physician and practice buy-in to recruitment and retention, healthcare companies continued to embed or co-locate case managers in care sites this past year, according to new data compiled by the Healthcare Intelligence Network. Nearly 60 percent of respondents to our third annual Healthcare Case Management e-survey said they embedded case managers at the point of care in the last 12 months, so we took a closer look at the work locations, program components, and the greatest challenges and benefits of this case management strategy.
The primary care practice work site was the location most likely to be used for embedding case managers, according to responses provided by 153 healthcare organizations. Case management presence at these sites quadrupled, from 14 percent in 2011 to 58 percent this year.
The hospital remained a key location for embedded case managers in 2012, said 52 percent of respondents. They also cited the community (14.6 percent), the community clinic (12.5 percent), at-home care sites (10.4 percent) and long-term care facilities (2.1 percent) as places for co-locating case managers.
More results from the survey are available in Embedded Case Management in 2012: Putting a Face on Care Coordination, a complimentary downloadable HIN white paper.
Download this white paper on Embedded Case Manager Activity in 2012.
Other data highlights from the survey include the following:
QUOTE ATTRIBUTABLE TO MELANIE MATTHEWS, HIN EXECUTIVE VP AND COO:
"The trend of embedding case managers at the point of care continues to rise, and positively impact the healthcare industry. Not only are they driving healthcare costs down and ROI up, but their face-to-face interactions with patients, physicians and providers are improving patient satisfaction overall."
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