Recent Audio Interviews on
Hospital Readmissions
Assessing Re-admission Risk To Prioritize Home Visits for Complex Patients
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Patient Engagement and Provider Collaborations Across the Healthcare Continuum to Improve Care Transitions
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Care Transition Management: Strategies for Effective Patient Handoffs
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Care Coordination for Dual Eligibles: A Results-Oriented Approach
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Reducing Avoidable Medicaid ER Visits With a Community Partnership Approach
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Dr. Maria Lopes: Geisinger Reduces All-Cause 30-Day Readmission Rates Through Remote Monitoring Program
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Melanie Matthews: Second Annual Benchmarks in Reducing Avoidable ER Use Pain Management Driving 'Ultra Utilizers'
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Dr. Mina Chang: Reducing Avoidable ER Visits by Medicaid Patients Through Quality-Based Interventions
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Dr. Stuart Levine: Reducing Readmissions Through Multi-Disciplinary Post-Discharge Support
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Carolyn Holder: Improving Transitions of Care Between Hospital and SNF A Collaboration Supporting the Accountable Care Vision
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Susan Shepard: A Coordinated Discharge Planning Approach to Reduce Avoidable Hospital Readmissions
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Dianne Feeney and Dr. Randall Krakauer: Aligning Reimbursement To Reduce Avoidable Hospital Readmissions
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Mary Cooley: Reducing Avoidable Hospital Readmissions: A Case Study from Priority Health
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Doreen Salek: Constructing Care Transitions to Reduce Hospital Admissions
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Dr. Randall Williams: Reducing Heart Failure Admissions through Remote Health Monitoring
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Q and A: The Difference Between Inpatient Care Coordination and Case Management
This week's expert is Mary M. Morin, RN, NEA-BC, RN-BC, nurse executive with Sentara Medical Group
Question: What is the difference between inpatient care coordinator and case management?
Response: (Mary M. Morin) I use the term 'care manager.' I started with 'care
coordinator' to align with inpatient, but in the medical group everyone does
care coordination, so I changed this to 'RN care manager' to make the distinction
between management vs. coordination. The inpatient care coordinators'
management of patients is episodic and designed to move the patient through
the hospital stay, whereas the care managers in SMG have established long-term
relationships with patients and follow through all transitions.
The health plan has case managers (RNs) but their role is insurance-based
and claims-based, and their outreach is telephonic and focused on disease
management to reduce costs and utilization.
Excerpted from Hybrid Embedded Case Management: New Model for Cross-Continuum Care Coordination.
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