CULTIVATING PHYSICIAN LEADERS: Can you provide some ideas for engaging physicians and increasing their leadership role to boost the success of our organization's programs?
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HEALTH COACHES VS. CASE MANAGERS: How do you describe the relationship between health coaches and case managers who work one-on-one with a patient---competitive or synergistic?
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CALCULATING DISEASE MANAGEMENT ROI: Is there a disease management industry standard for an average or expected ROI, and an average time in which it should be achieved? When calculating ROI, do you include soft savings such as patient satisfaction or potential savings?
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PLANNING AHEAD FOR NEW MARKETS: What criteria should healthcare provider organizations examine before entering a new market?
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BUY or BUILD: Is there an analysis that reflects the cost of developing a 'true' hospitalist program?
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NEW REVENUES FOR HOSPITALS AND PHYSICIAN GROUPS: Can you provide real-life examples of internet/e-commerce applications that have generated new revenues for a hospital or physician group?
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SHORT-TERM STAFFING NEEDS: How do I set up temporary medical staffing services?
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DISEASE MANAGEMENT OUTLAYS AND ROI: How much do managed care organizations spend on disease management programs and what are typical ROIs? A few concrete examples would be helpful.
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IMPROVING MCO/BEHAVIORAL HEALTH PROVIDER RELATIONS: What have mental health PC groups found to be the most effective strategy for developing/improving relationships with managed care companies (MCO)?
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