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2006 Podcasts:


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CMS' Voluntary Physician Reporting Program: Preparing for the Feedback and 2007 Updates

Dr. Bruce Bagley
Length: 5:08


Dr. Ronald Bangasser
Length: 13:00


Posted: December 12, 2006

Dr. Bruce Bagley, medical director of quality improvement with the American Academy of Family Physicians, described his organization's willingness to support physicians as CMS expands its Physician Voluntary Reporting Program (PVRP), the role of electronic medical records in the CMS initiative, and predicted just how long this program will remain voluntary. Participating in PVRP can have a daunting effect on office work flow. Each time CMS adds a measure to PVRP, Beaver Medical Group in Redlands, California has to reconfigure its entire IT system. Dr. Ronald Bangasser, a family practice physician with Beaver, described the impact that sharing quality data with CMS has had on his organization, his predictions for the expansion of the reporting program, and his view of the recently legislated financial incentives CMS will award to participating physicians beginning in July 2007.Dr. Bagley and Dr. Bangasser provided an update on the CMS' voluntary reporting program and what impact the program will have on physician practices in 2007 during a January 9th audio conference, CMS' Voluntary Physician Reporting Program: Preparing for the Feedback and 2007 Updates. For more information, please visit: CMS' Voluntary Physician Reporting Program: Preparing for the Feedback and 2007 Updates




NPI: Strategies for an Implementation Process To Meet the May 2007 Deadline

Matthew Wallach
Length: 18:16


Lynn Somers Syrek
Length: 2:23


Posted: December 4, 2006

The NPI implementation deadline is less than 175 days away, but only 1.5 million NPIs have been issued to date. Listen to Matt Wallach, Health Market Science's chief marketing officer, described the wide-reaching implications of NPI use, the ideal management team to direct the implementation effort, and the provider and payor education that must occur to avoid "potentially severe" issues related to the May 2007 deadline. Lynn Somers Syrek, director of operations support and NPI project manager at Coventry Health Plans, described how Coventry is preparing for the NPI deadline and the type of training the organization is providing to its employees. Wallach and Syrek described what steps organizations need to take to ensure compliance by the May 2007 NPI deadline during a December 12th audio conference, NPI: Strategies for an Implementation Process To Meet the May 2007 Deadline. For more information, please visit: NPI: Strategies for an Implementation Process To Meet the May 2007 Deadline




Managing Transitions to Care for Medicare Patients to Avoid Costly Inpatient Admissions

Greg Lehman
Length: 8:54


Posted: November 14, 2006

Miscommunication during the care transition puts elderly patients at risk for reduced quality of care, poorer outcomes and unnecessary procedures, according to Gregg Lehman, president and CEO of Inspiris. He defines the key players on the care transition team, suggests strategies for improving communications during this crucial phase and describes his organization's approach to dual eligibles who find themselves at this healthcare crossroad. Lehman, along with Danielle Butin, director of health services at Oxford Health Plans, a United Healthcare Company, described how their organizations are coordinating the care of Medicare patients as they transition through the healthcare system to minimize costly episodes of care during a November 30th audio conference, Managing Transitions to Care for Medicare Patients to Avoid Costly Inpatient Admissions. For more information, please visit: Managing Transitions to Care for Medicare Patients to Avoid Costly Inpatient Admissions




Telephonic Health Coaching: How It Can Improve Your Population Health Management Program

Colleen Perkins
Length: 0:26



Dennis Richling
Length: 1:12


Posted: November 14, 2006

Colleen Perkins, health strategies consultant with Mayo Clinic Health Management Resources, describes the type of individuals that make telephonic health coaching calls and how participants are assessed for readiness to change during an initial intake call. Perkins also explains the flow of the assessment call and subsequent coaching calls. Dr. Dennis Richling, medical director, vice president for CorSolutions, a Matria Company, explains why telephonic health coaching is becoming more relevant with the growth of consumer-directed healthcare plans and patient self-management. Ms. Perkins and Dr. Richling presented at an April 5, 2006 audio conference, Telephonic Health Coaching: How It Can Improve Your Population Health Management Programs. For more information, please visit: Telephonic Health Coaching: How It Can Improve Your Population Health Management Programs



Download a complimentary white paper on Health Coaching Trends in 2008.



Health Plan Open Enrollment: Strategies To Improve Results

Joan McCarthy
Length: 1:28


Paul Harris
Length: 1:17


Posted: November 14, 2006

Joan McCarthy, vice president and communication consultant at AON Consulting, provides a list of factors that lead to the best open enrollment results. Paul Harris, senior consultant with Hewitt Associates, explains why the having a health fair during open enrollment season might be counterproductive and what the ideal timing is for a health fair. McCarthy and Harris along with Hilary Mitchell, director, voluntary benefits programs with Pitney Bowes presented at a May 24, 2006 audio conference, Health Plan Open Enrollment: Strategies To Improve Results. For more information, please visit: Health Plan Open Enrollment: Strategies To Improve Results



Healthcare Report Cards: How to Get an A+ in the Public Reporting of Healthcare Quality Data

Paul L. Green
Length: 2:00


Christine Profita Orok
Length: 0:39


Posted: November 2, 2006

Paul L. Green, director, clinical quality improvement, John F. Kennedy Memorial Hospital, describes the growth of public interest in hospital report cards and whether these report cards truly make a difference among consumers as they select sites of care. Christine Profita Orok, project leader of cost and quality at Blue Cross Blue Shield of Massachusetts, defines the goals and principles of its quality reporting program. Green and Profita Orok presented at a June 7, 2006 audio conference, Healthcare Report Cards: How to Get an A+ in the Public Reporting of Healthcare Quality Data. For more information, please visit: Healthcare Report Cards: How to Get an A+ in the Public Reporting of Healthcare Quality Data.

 



Integrating Health Coaching Into a Comprehensive Health Management Effort



Dr. Susan Butterworth
Length: 0:53

Roger Reed
Length: 8:45

Read Reed's comments

Posted: November 1, 2006

Dr. Susan Butterworth , director of health services at Oregon Health & Science University, describes how to recognize when a patient is ready for self-management, help patients prepare for coaching and the elements of motivational interviewing training, certification, requirements and benefits. Roger Reed, executive vice president for marketing operations at Gordian Health Solutions, describes the quality checks built into his organization's coaching initiatives, the immediacy of cash incentives in effecting behavior change, and the value of the "accountability factor" in health coaching. Dr. Butterworth and Mr. Reed presented at our audio conference, Integrating Health Coaching Into a Comprehensive Health Management Effort. For more information, now available on CD-ROM, please visit: Integrating Health Coaching Into a Comprehensive Health Management Effort.



Primary Care Physicians and Disease Management


Peter Simpson
Length: 2:21





Dr. Maureen Mangotich
Length: 3:12

Posted: October 25, 2006

Peter Simpson, president of Segmedica Inc, defines the three types of physicians his organization has identified after years of psychological research. Dr. Maureen Mangotich, medical director of provider and community outreach with McKesson Health Solutions, reviews some feedback McKesson has received after new programs to primary care physicians. For more information, please visit Primary Care Physicians and Disease Management

 



Maximizing the Results of Your Disease Management Programs Through Community-Based Resources


Michelle Brooks
Length: 1:10





Judith Szilagyi-Neary
Length: 1:59

Posted: October 31, 2006

Michelle Brooks, RN, MSN, administrator, regional health plans for Pitt County Memorial Hospital, University Health Systems of Eastern Carolina, describes how her organization's case managers identify and work with patients with chronic diseases to coordinate healthcare services and community-based services. Judith Szilagyi-Neary, clinical care manager at Ovations, a United Healthcare Company, outlines two programs provided through Ovations - a transition coach program and the Personal Service Delivery Program, both of which strategize and maximize community-based resources. For more information, please visit: Maximizing the Results of Your Disease Management Programs Through Community-Based Resources

 



The Role of Health Coaches in Disease and Care Management

Danielle Butin
Length: 2:26


Kerry Little
Length: 2:56

Roger Reed
Length: 1:55


Posted: October 25, 2006

Danielle Butin, director of health services at Oxford Health Plans, a United Healthcare company, describes the Oxford's two-and-half-day health coach training program. Kerry Little, senior health coach with Duke University Medical Center, describes the qualities that set Duke's program apart from other coaching initiatives. Gordian Health Solutions Executive Vice President and Chief Health Officer Roger Reed identifies the key components of a Gordian health coaching call. For more information, please visit The Role of Health Coaches in Disease and Care Management



Medicaid Disease Management: Program Design, Features and Results


David Hunsaker
Length: 6:19

Read Hunsaker's comments






Elizabeth Reardon
Length: 6:48

Posted: October 23, 2006

David Hunsaker, president of public programs, APS Healthcare, describes how to maintain contact with the Medicaid population, dispels some of the myths about the Medicaid population and discusses ways to reduce non-urgent emergency room usage among Medicaid recipients. Elizabeth Reardon, managed care director, Vermont Health Access, discusses the challenges of serving a rural population in Medicaid disease management programs and how case managers can utilize home visits conducted either by the case manager or by other service provides already visiting the home to help coordinate the care of Medicaid patients. For more information, please visit Medicaid Disease Management: Program Design, Features and Results



Maternity Disease Management: Assessments, Guidelines and Monitoring to Meet Positive Expectations



Dr. Joseph Stankaitis
Length: 4:16

Dr. Tom Smith
Length: 2:39
Christy L. Beaudin
Length: 1:25

Posted: October 17, 2006

Dr. Joseph Stankaitis, a chief medical officer at Monroe Plan for Medical Care, explains how incentives improved physicians' completion of his organization's prenatal registration form, and how Monroe improved coordination between its perinatal staff and behavioral health staff to address mental health or chemical dependency issues in the targeted population. Overcoming barriers to outreach is a crucial component of Health Management Corporation's telephonic Baby Benefits program says,Tom Smith, the organization's director of medical care management. And Christy L. Beaudin, PHD, LCSW, CPHQ, corporate director of quality improvement at PacifiCare Behavioral Health, describes the crucial differences between the "baby blues" and postpartum depression.For more information, please visit Maternity Disease Management: Assessments, Guidelines and Monitoring to Meet Positive Expectations.


Depression Disease Management: Healthcare's New Frontier



Dr. Sam Toney
Length: 1:33

Mary Beth Chalk
Length: 2:00

Posted: October 16, 2006

Dr. Sam Toney, president and chief medical officer of Health Integrated, describes how his organization's depression management program strives to include providers. Mary Beth Chalk, Mary Beth Chalk, chief operating officer of Resources For Living, describes how her program helped a member deal with her chronic condition. For more information, please visit Depression and Disease Management.



The Role of Behavior Modification in Disease Management and Health



Michael Thompson
Length: 1:21

Dr. Richard Citrin
Length: 1:27

Dr. Rick Botelho

Length: 2:23

Posted: October 15, 2006

Michael Thompson, a principal with PriceWaterhouseCoopers, describes how a lifestyle score card is being developed to incent members and employees to adopt health lifestyles. Dr. Richard Citrin, vice president of EAP Solutions at the University of Pittsburgh Medical Center, describes how a person's perception of their health drives their healthcare decisions. Dr. Rick Botelho, a professor of family medicine and nursing at the University of Rochester,advises practitioners to put four key motivational principles into practice when helping patients change behaviors. For more information, please visit: The Role of Behavior Modification in Disease Management and Health: New Perspectives on How You Can Maximize Your Program's Effectiveness.



Cultural Competency in Healthcare



Elsa Batica
Length: 1:08

Patti Ludwig-Beymer
Length: 1:05

Posted: October 11, 2006

Elsa Batica, cross-cultural health development and training manager with Children's Hospitals and Clinics of Minnesota, gives her personal perspective on cultural competence and discusses how her organization takes advantage of community resources.Patti Ludwig-Beymer, administrative director for nursing research and education, Edward Hospital and Health Services, discusses the importance of staff education in building a culturally competent organization and viewing cultural competence as a process rather than an outcome. For more information, please visit Cultural Competence In Healthcare: Ensuring Culturally Appropriate Treatment and Services To Reduce Disparities and Improve Outcomes



Healthcare Trends and Forecasts 2007



Dr. Peter Kongstvedt
Length: 6:24

Posted: September 27, 2006

Dr. Peter Kongstvedt, a partner in the health and managed care consulting services division of Accenture, evaluates hospitals' response to requests for quality data from federal and private agencies.



Live from the Health Management Congress



Dr. Kate Lorig
Length: 12:32

Dr. Alan Spiro
Length: 11:36

Posted: September 15, 2006

Dr. Kate Lorig, a registered nurse, doctor of public health and professor of medicine at Stanford Patient Education Research Center describes the identification and training of patient leaders for self-management workshops, cultural considerations and other program details. Dr. Alan Spiro, vice president and chief medical officer of Anthem National Accounts, a Wellpoint company, fears that the industry has become so focused on metrics “that it is missing the people.” Learn how his organization is utilizing the concept of “primary nurse” who is the single telephonic contact for a patient.



Health Fairs: Planning, Marketing and Achieving Bottom-Line Results



Paul Harris
Length: 2:46

Larry Hicks
Length: 7:04

Heidi Laubach
Length: 4:21

Posted: September 14, 2006

Paul Harris, a senior healthcare consultant with Hewitt Associates, describes how organizations can utilize the data resulting from health fairs. Larry Hicks, a senior consultant with the Hay Group discusses the role a health fair can play in the benefits open enrollment process and the optimal timing for this type of health fair. Harris and Hicks also list the privacy issues an organization must consider when planning a health fair and the single greatest error organizations make when organizing health fairs. Heidi Laubach, a consultant with AON Consulting, explores how to mesh employees' expectations of a health fair with the goals of the hosting organization, the most successful and the most creative health fair promotion strategy she has seen and some planning tips for organizations that would like to hold a health fair but have employees at multiple sites. Harris, Hicks and Laubach discuss the elements of a successful health fair that generate a return on investment and improve the health and well-being of its participants during a September 28th audio conference on CD-ROM, Health Fairs: Planning, Marketing and Achieving Bottom-Line Results. For more information, please visit:
http://store.hin.com/product.asp?itemid=3475



Making the Business Case for Physician Participation and Engagement in Pay-for-Performance Programs



Dr. Fred Hosler
Length: 6:18

Michael O'Neil
Length: 6:35

Posted: September 6, 2006

Dr. Fred Hosler, senior vice president and chief medical officer at Alegent Health, describes the role of electronic medical records in the pay-for-performance arena, the importance of adequate ramp-up time and of building staff support in a collegial fashion for organizational ventures such as pay-for-performance. Dr. Hosler also describes how his organization is developing a physician leadership program in conjunction with Gallup University and the University of Nebraska at Omaha. Michael O'Neil, vice president of strategic initiatives with HealthSpring, describes how "new money on the table" in the form of bonuses and additional payments, rather than withholding reimbursements, is more likely to encourage physicians' participation in pay for quality efforts. O'Neil also describes how his organization is getting results and freeing up valuable staff time by placing a pay-for-quality coordinator with selected physician practices. Dr. Hosler and Mr. O'Neil presented inside details on how their organizations have engaged physicians in PFP programs during a September 6th audio conference now available on CD-ROM, Making the Business Case for Physician Participation and Engagement in Pay-for-Performance Programs. For more information, please visit:
http://store.hin.com/product.asp?itemid=3460



Healthcare Risk Stratification: Strategies for Identifying and Referring the Appropriate Service and Intervention


Penelope Kokkinides
Length: 7:31

Thomas Ferraro
Length: 15:12

Posted: August 16, 2006


Penelope Kokkinides, national vice president of disease management with AmeriChoice, a United Healthcare Company, describes the initial steps in crafting a healthcare risk stratification strategy and what factors can play into this, including type of population served. Thomas Ferraro, business development director with Mayo Clinic Health Management Resources, provides insights on the stratification process within his organization. They were speakers during an August 16 audio conference, Healthcare Risk Stratification: Strategies for Identifying and Referring the Appropriate Service and Intervention. For more information, please visit:
http://store.hin.com/product.asp?itemid=3444




Empowering and Educating Consumers for Effective Consumer-Driven Healthcare Plans


Philip Micali
Length: 7:59

Marie Dufresne
Length: 1:32

Posted: July 26, 2006


Philip Micali, founder and CEO, bWell International provides insights on how employers can educate consumers about health plans options and effectively measure the effectiveness of their communication efforts. Marie Dufresne, senior consultant with the Hay Group discusses how employers and health plans should communicate with consumers about their healthcare options. They spoke during a July 26 audio conference, Empowering and Educating Consumers for Effective Consumer-Driven Healthcare Plans. For more information, please visit:
http://store.hin.com/product.asp?itemid=3434




Wellness Champions: Developing a Network of Liaisons To Promote and Expand Your Wellness Program


Robin Foust
Length: 5:56

William Baun
Length: 6:48

Posted: July 12, 2006


Robin Foust, health management specialist and principal, Zoe Consulting, Inc., explains the benefits of having a good mix of wellness champions, from senior executives on down. William Baun, manager, wellness programs, University of Texas M.D. Anderson Cancer Center, describes the typical wellness champ at his organization, how champions contributed to a recent International Wellness Challenge Day and the most effective recruiting practice for new wellness champions. They were joined by Michele Nelson-Housley, wellness program coordinator, University of Texas M.D. Anderson Cancer Center, on July 12 during Wellness Champions: Developing a Network of Liaisons To Promote and Expand Your Wellness Program, a 60-minute audio conference. For more information, please visit:
http://store.hin.com/product.asp?itemid=3429




Diabetes Disease Management: Practical Strategies for Identifying At-Risk Populations and Avoiding Complications

Length: 6:43

Posted: June 28, 2006


David Larsen, director of quality improvement at SelectHealth, provides a brief overview on how technology is having a big impact on performance improvement and HEDIS results at SelectHealth. Larsen, along with Dr. Jaan Sidorov, medical director, with Geisinger Health Plan described how their programs identify potential members for diabetes disease management programs, the interventions given and the impact these programs are having on patient outcomes and the bottom line during a June 28, 2006 audio conference, Diabetes Disease Management: Practical Strategies for Identifying At-Risk Populations and Avoiding Complications, now available on CD-ROM. For more information, please visit:
http://store.hin.com/product.asp?itemid=3428




Serving the Needs of the Medicaid Population in Disease Management Programs


Jerry Kiplinger
Length: 0:45

Herb Shultz
Length: 0:28

Posted: June 15, 2006


Hear from Jerry Kiplinger, executive director, APS healthcare, describes how his organization has effectively built a referral system for patients who may eligible for Medicaid disease management from the hospital discharge process. Herb Schultz, vice president, government account management, McKesson Health Solutions, explains how to create broad-based enrollment methods for Medicaid patients while making sure that your communication materials are sensitive to language and cultural needs. Kiplinger and Schultz provided inside details on how their organizations address the needs of the Medicaid population during a January 25th audio conference, Serving the Needs of the Medicaid Population in Disease Management Programs, now available on CD-ROM. For more information, please visit:
http://store.hin.com/product.asp?itemid=3275




CMS' New Voluntary Physician Pay-for-Performance Program: Identifying the Opportunities


Julie Baker
Length: 2:54

Posted: June 5, 2006


Hear from Julie Baker, director, healthcare advisory practice, PricewaterhouseCoopers, on what is driving the move toward pay-for-performance programs, history on some of the programs in place now and what this means for physician practices evaluating the new voluntary physician quality reporting program launched by the Centers for Medicare and Medicaid Services. Baker's remarks are excerpted from CMS' New Voluntary Physician Pay-for-Performance Program: Identifying the Opportunities, a 90-minute audio conference now available on CD-ROM during which Baker and Robert Fortini, clinical operations manager, Community Care Physicians, examine the new call for voluntary reporting of quality measures by physician practices to CMS. For more information, please visit:
http://store.hin.com/product.asp?itemid=3292




Medicare Disease Management: Identifying and Engaging the Elderly Population To Improve Chronic Health Status



Blake Andersen
Length: 0:46

Pamela Fromelt
Length: 0:20

Randall Krakauer
Length: 0:42

Posted: May 5, 2006


Hear from Blake Andersen, president, Chronic Care Group, Health Sciences Institute, outlines the critical success factors in delivering improved senior care. Pamela Fromelt, vice president of government programs, LifeMasters Inc., illustrates how important the face-to-face approach is in serving Medicare patients. Dr. Randall Krakauer, national medical director, retiree markets, Aetna, describes how preventing avoidable admissions in the Medicare population can have an impact on costs, mortality and morbidity. Andersen, Fromelt and Krakauer described how disease management programs can serve the needs of Medicare beneficiaries with chronic conditions to improve their health status, while reducing spending on these conditions during a March 29th audio conference, now available on CD-ROM, Medicare Disease Management: Identifying and Engaging the Elderly Population To Improve Chronic Health Status. For more information, please visit:
http://store.hin.com/product.asp?itemid=3292




Healthcare Toolkits Award 2005

Length: 7:55

Posted: April 12, 2006


A patient navigation kit accented with artwork and writings by breast cancer survivors took top honors in the first annual Healthcare Toolkits contest sponsored by the Healthcare Intelligence Network (HIN). The MyHealth, MyJourney breast cancer post-diagnosis toolkit developed by The Eden Communications Group of Maplewood, N.J., for Pfizer Oncology was awarded first prize among nearly 60 print, web-based and multi-media healthcare toolkits submitted by health plans, hospitals and employers.




Health Plan Quality Improvement


Dan Styf
Length: 1:56

Posted: April 5, 2006


Dan Styf, director of learning and innovation, Alliance of Community Health Plans, shares his thoughts on health plan quality improvement initiatives. Styf's comments were part of a July 20, 2005 audio conference, Health Plan Quality Improvement: Building and Monitoring an Effective Program, during which Styf provided inside details on health plan quality improvement (QI) programs and results from such initiatives. For more details on this conference, please visit:
http://store.hin.com/product.asp?itemid=3107




Using Web Technologies in Consumer-Driven Healthcare in 2006


Kim Bellard
Length: 2:14

Posted: March 15, 2006


Kim Bellard, vice president of eMarketing, Highmark Inc., describes how his organization is meeting the needs of members enrolled in consumer-driven healthcare plans by providing web-based tools and information. Bellard shared his experience during Using Web Technologies in Consumer-Driven Healthcare in 2006, a January 17, 2006 audio conference. This conference, now available on CD-ROM, provides an overview of how healthcare organizations are providing the right tools via their organizations' web sites to ensure that consumers have the information they need to assess the impact of their healthcare decisions. For more details, please visit:
http://store.hin.com/product.asp?itemid=3273




Using Web Technologies in Consumer-Driven Healthcare in 2006


Kim Bellard
Length: 1:12

Posted: March 15, 2006


Kim Bellard, vice president of eMarketing, Highmark Inc., walks through the tools and types of content that Highmark provides on its site in a way that their users can use their site with "No fuss, no muss." Bellard also describes why Highmark is making this commitmentas part of his presentation during Using Web Technologies in Consumer-Driven Healthcare in 2006, a January 17, 2006 audio conference. This conference, now available on CD-ROM, provides an overview of how healthcare organizations are providing the right tools via their organizations' web sites to ensure that consumers have the information they need to assess the impact of their healthcare decisions. For more details, please visit:
http://store.hin.com/product.asp?itemid=3273




21 Creative Wellness Program Promotional Strategies


William Baun

Aaron Hardy
Length: 1:56

Rebecca Kelly

Posted: February 10, 2006


Get inside details from three wellness experts on how to spark interest and participation in your wellness programs. William Baun, manager, human resources and wellness department at the University of Texas MD Anderson Cancer Center, Aaron Hardy, wellness coordinator with Washoe County School District and Rebecca Kelly, wellness coordinator at American Cast Iron Pipe Company (ACIPCO) Health Services share their secrets to success. Get all 21 secrets when you order 21 Creative Wellness Program Promotional Strategies, a February 8, 2006 audio conference on CD-ROM:
http://store.hin.com/product.asp?itemid=3298




Health Coach Training: Insider Tips for Effective Coaching


Bonnie Sechrist
Length: 5:28

Posted: February 1, 2006


Discover the guiding principles for health coaching at Health Management Corporation (HMC) from Bonnie Sechrist, director of clinical program development at HMC and how this is translated into its training program. Kerry Little, senior health coach with Duke University Medical Center, shares what strategies Duke uses for its health coaches to connect with participants. Sechrist and Little, along with Maddy M. Rice, area vice president of education at CorSolutions, shared their companies' strategies for health coach training during Health Coach Training: Insider Tips for Effective Coaching, an October 26, 2005 audio conference now available on CD-ROM. For more information, please visit:
http://store.hin.com/product.asp?itemidid=3218




Healthy Competition in the Workplace: Taking the Team Approach to Wellness


David Chenoweth
Length: 0:38

Posted: February 1, 2006


David Chenoweth, president, Chenoweth & Associates Inc., shares his thoughts on why team approaches to wellness are effective in the workplace. Chenoweth was joined by Margaret Frucci, human resource manager, Ocean Medical Center, part of Meridian Health System and Aaron Hardy, wellness coordinator, Washoe County School District, during Healthy Competition in the Workplace: Taking the Team Approach to Wellness, a November 15, 2005 audio conference available on CD-ROM which examined how workplace wellness programs are using competition between employees and departments to drive participation and results in wellness programs. For more information, please visit:
http://store.hin.com/product.asp?itemid=3241

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