|October 17, 2011||Volume III, No. 36|
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Presenting new market research on industry efforts to enhance the patient experience and levels of satisfaction with their care, this 35-page analysis is derived from responses of 146 organizations to the Healthcare Intelligence Network July 2011 survey on Improving Patient Satisfaction and the Patient Experience. Order your PDF or print copy today.
Excerpt from presentation by Charlene Schlude, director of case management at CDPHP: