Medical Home Monitor, October 17, 2011
October 17, 2011 Volume III, No. 36

  1. NCQA to Offer Extra Credit to Medical Homes for CAHPS Results

  2. CMS Primary Care ACO Puts Price on Care Coordination

  3. 78% of Community Pharmacies Offer Disease Management Services

  4. Links to Non-Health Services Can Narrow Healthcare Divide for Vulnerable Populations

  5. Frequent Doctor-Patient Encounters Linked to Better Diabetes Outcomes

  6. New Chart: Who's Using Telehealth for Remote Monitoring

  7. Remote Monitoring of Chronic Illness Fuels Explosive Growth in Telehealth Industry

  8. Q&A: Will Claims Data Be Used to Target Individuals for Medication Adherence Interventions by Community Pharmacists? (Open access until November 6.)

  9. New Market Research: Caring Communication Boosts Patient Satisfaction Quotient

  10. HealthSounds Podcast: Surprising New Case Management Trend for 2012

Missed the last issue? View it here.

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© 2011 Medical Home Monitor by Healthcare Intelligence Network.
Editor: Patricia Donovan,;
Publisher: Melanie Matthews,

Editorial Offices: 800 State Highway 71, Suite 2, Sea Girt, NJ 08750,
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Patient Satisfaction Benchmarks

Presenting new market research on industry efforts to enhance the patient experience and levels of satisfaction with their care, this 35-page analysis is derived from responses of 146 organizations to the Healthcare Intelligence Network July 2011 survey on Improving Patient Satisfaction and the Patient Experience. Order your PDF or print copy today.

Featured Webinar Replay:

Embedded Case Managers in Clinical Transformation

Excerpt from presentation by Charlene Schlude, director of case management at CDPHP:

"We’re looking at embedding case managers more frequently because it does help the practice to develop a rapport with the nurse and to identify more patients for the nurse to case manager." Watch the webinar today or order a training DVD or CD-ROM.