Patient Engagement in the Patient Centered-Medical Home

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Patient Engagement in the Patient Centered-Medical Home: A Continuum Approach

  • Webinar, $99; Regularly $149
  • Webinar and On Demand, $179; Regularly $229

Wednesday, August 22, 2012 • 1:30-2:15 p.m. Eastern
Also Available in Training DVD, On-Demand, and CD-ROM Format.

Register today by contacting 888-446-3530 or by visiting:
http://store.hin.com/product.asp?itemid=4440

Patient Engagement in the Patient-Centered Medical Home: A Continuum Approach

With increased patient accountability in the patient-centered medical home, accountable care organizations and other emerging healthcare delivery models, healthcare organizations need to engage members and patients to change their behaviors in ways that increase quality, reduce cost and improve their overall healthcare experience.

The consumer engagement team at Horizon Blue Cross Blue Shield of New Jersey is targeting four key areas within its healthcare delivery models to engage consumers, including: consumer insight, technology, behavioral economics and outreach and communications.

During Patient Engagement in the Patient-Centered Medical Home: A Continuum Approach, an August 22nd webinar at 1:30 p.m. Eastern time, Jay Driggers, director of consumer engagement at Horizon BCBS, will share how Horizon approaches engagement, including:

  • Seven key consumer engagement objectives;
  • The impact of stand-alone pilots on consumer engagement, from iPhone apps to telemonitoring;
  • A best practice approach to driving awareness and education of the patient-centered medical home to build a connection between a patient and a practice, including the use of a patient touch-point map to increase a patient's 'stickiness' to a practice;
  • Results from Horizon's patient engagement approach; and
  • Using PCMH patient engagement techniques to position for accountable care.

Can't attend the Webinar on the scheduled date?
Order a CD recording, Training DVD, or the On-Demand Version of this event.
http://store.hin.com/product.asp?itemid=4440

The CD, Training DVD and On-Demand version include all presentation handouts.

Join us on August 22nd as Mr. Driggers explains how patient-centered medical home practices can engage their patients.

Register today by contacting 888-446-3530 or online at:
http://store.hin.com/product.asp?itemid=4440
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Sincerely,

Melanie Matthews
Executive Vice President
The Healthcare Intelligence Network