Initiatives Aim To Reduce
Non-Urgent Emergency Room Use

Just teaching patients not to call their doctor at 4:30 on a Friday afternoon can reduce unnecessary emergency department (ED) utilization, a trend that is sapping the resources of EDs around the nation.

According to the National Center for Health Statistics, 55 percent of the 90 million visits to EDs in the United States in 1996 were unnecessary. In healthcare dollars, that means that 40.5 million people paid up to three times as much for routine care at the ED as they would have paid at a physician’s office.


Teaching timely access to outpatient care is just one tactic covered in For Emergency Use Only: Curbing Unnecessary Emergency Room Use Through Education, Accountability and Physician Engagement, which is based on an October 2006 audio conference sponsored by the Healthcare Intelligence Network (HIN). This special report provides a blueprint for health plans, hospitals and providers desiring to address and reduce unnecessary ED utilization in their populations.

In this 35-page report, Roberta Burgess, clinical case manager, Community Care Plan of Eastern Carolina, and Gerald Kiplinger, vice president and executive director of the Georgia Enhanced Care program for APS Healthcare, detail how to target and reduce unnecessary and inappropriate ED use.

To learn more about the strategies that Community Care Plan of Eastern Carolina and APS Healthcare are using to reduce inappropriate ER use, order your copy of For Emergency Use Only: Curbing Unnecessary Emergency Room Use Through Education, Accountability and Physician Engagement today for just $107 at:
http://store.hin.com/product.asp?itemid=3566

You'll get details on initiatives and interventions for decreasing non-urgent ED use, mining data to target high-utilization, high-cost individuals, implementing an ED case management program, communicating proper ED use to targeted populations and enlisting physicians' support in care redirection and appropriate ED use.

To view the full table of contents, please visit:
http://store.hin.com/product.asp?itemid=3566


Five Easy Ways To Order:
"For Emergency Use Only: Curbing Unnecessary Emergency Room Use
Through Education, Accountability and Physician Engagement"

  1. Order at: http://store.hin.com/product.asp?itemid=3566
  2. Reply to this e-mail at: info@hin.com
  3. Contact the Healthcare Intelligence Network at: (888) 446-3530
  4. Fax your order to: (732) 292-3073
  5. Mail your order to: Healthcare Intelligence Network, PO Box 1442, Wall Township, NJ 07719

IMPORTANT: Please reference the following customer code when ordering: NUE0403H



Order Form
For Emergency Use Only: Curbing Unnecessary Emergency Room Use
Through Education, Accountability and Physician Engagement


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