Healthcare Business Weekly Update, July 10, 2017
July 10, 2017  Vol. IX, No. 15
Sponsored by: Improving the Patient Experience: Engaging Front-line Staff for a System-Wide Action Plan

Responding to feedback from patient experience surveys, UnityPoint Health moved from a siloed approach to improving the patient experience at each location to a system-wide strategy that provides a consistent, baseline experience while still permitting each institution the latitude to address its specific needs. During Improving the Patient Experience: Engaging Front-line Staff for a System-Wide Action Plan, a July 27, 2017 webinar, Paige Moore, director, patient experience at UnityPoint Health—Des Moines, will share how her organization switched from a top-down, leadership-driven patient experience improvement approach to one that engages front-line staff to own the process. Click here to register or obtain more information.

Take this month's e-survey:
Healthcare Case Management in 2017
Join HIN Online:
Twitter Facebook LinkedIn YouTube Pinterest

  1. Physicians Unprepared for Quality Reporting; AMA Launches Campaign to Maximize MACRA Success

  2. Insurance Expansion Improves Access to Care, Health and Survival: Harvard T.H. Chan Analysis

  3. MACRA Physician Quality Reporting: Positioning Your Practice for the MIPS Merit-Based Incentive Payment System

  4. Social Determinants of Health: Adapting Screenings for Different Populations

  5. Poor Data Transparency, Administrative Waste Hinder Payor-Provider Partnerships in Value-Based Care: Availity Survey

  6. Convergence of Blockchain with Emerging Technologies Set to Disrupt Healthcare Industry by 2025

  7. 2017 Healthcare Benchmarks: Accountable Care Organizations

  8. Two-Thirds of SDOH Healthcare-Community Partnerships Realize Cost Savings: Report

  9. Digital Communication Improves Patient Engagement in Young: Study

  10. Infographic: How Is Artificial Intelligence Disrupting Healthcare?

  11. Social Determinants and Population Health: Redesigning Care Management to Bridge Clinical and Non-Medical Services

  12. New Chart: What Are the Top Community/Social Services Linked to Social Health Determinant Screenings?

  13. Stratifying High-Risk, High-Cost Patients: Benchmarks, Predictive Algorithms and Data Analytics

  14. Pharmacy Helps Physicians Provide Chronic Care Management through Collaborative Practice

  15. Home Visits Open Door to Enhanced Patient Adherence, Reduced Hospital Utilization

  16. Remote Patient Monitoring for Chronic Condition Management: Leveraging Technology in a Value-Based System

  17. CMS Proposes Updates to Policies, Payments for ESRD Prospective Payment System, Quality Incentive Program, and Related Payments

For advertising and sponsorship opportunities in the Healthcare Business Weekly Update, please e-mail or call 888-446-3530.

Missed the last issue? View it here.

To receive daily updates from Twitter, follow us at:

What are your healthcare information needs? Email us at and let us know what topics you'd like to see covered in the Healthcare Business Weekly Update.

© 2017 Healthcare Business Weekly Update by Healthcare Intelligence Network.

Editor: Patricia Donovan,;
Publisher: Melanie Matthews,

Editorial Offices: Phone: (732) 449-4468; Fax (732) 449-4463;
E-mail; Web site