Healthcare Intelligence Network e-Training

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E-Training Workshop from
the Healthcare Intelligence Network

Managing the Chronic Pain Patient: Strategies to Improve Quality of Life and Reduce Excessive Healthcare Utilization.

Access this 90-minute recorded webinar on your own schedule!
Now available in synchronized video recording, on-demand, and multi-media CD-ROM.


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Use Preferred Customer Code MCP0710H.

An estimated 60 million Americans live with chronic pain, a condition that is more prevalent among the elderly.

As the 75 million Baby Boomers move toward retirement, more and more Americans are expected to have untreated or undertreated pain. Left untreated or undertreated, individuals suffering from chronic pain become high utilizers of healthcare services to address their pain. Disease and case management programs that address chronic pain can reduce this often excessive healthcare utilization, while improving the quality of life for those suffering from chronic pain.

During Managing the Chronic Pain Patient: Strategies to Improve Quality of Life and Reduce Excessive Healthcare Utilization, a 90-minute webinar on June 11, 2008, two industry experts described the key features and outcomes of their organizationís chronic pain management programs.

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Marilee I. Donovan, Ph.D., R.N., regional pain management coordinator, Kaiser Permanente, and Cheryl Pacella, D.N.P., R.N., performance advisor at MassPro, a performance improvement organization, provide the inside details on their organization's efforts to improve pain management, including:

  • Identifying and stratifying patients with chronic pain;
  • Creating a consistent approach to pain assessment using standard tools and questions;
  • Developing patient education and self-management techniques to meet patient needs;
  • Creating partnerships with primary care practices to address the needs of the chronic pain patient through clinical guidelines;
  • Combining pharmacologic and non-pharmacologic treatment modalities for effective management;
  • Setting up pain management programs to treat beyond the symptoms; and
  • Reporting on outcomes and results from chronic pain management programs.
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