Many hospitals, physician practices and other provider organizations are already seeing an increase in their bad debt as the current credit and mortgage crisis is causing patients to pay healthcare bills more slowly, if at all.

  • A recent Center for Studying Health System Change study found that the proportion of Americans in families with problems paying medical bills increased to 19.4 percent in 2007, up from 15.1 percent in 2003...translating to more than 57 million Americans.

  • The majority of hospitals surveyed during a recent American Hospital Association survey noted an increase in the proportion of patients unable to pay for care. Uncompensated care was up 8 percent from July 2008 to September 2008 versus the same period last year.

Within the context of the current economic environment, coupled with the increase of high-deductible health plans, many healthcare organizations are seeing a lag in patient payments.

From an assessment of how your organization's current processes to how operational issues and technology can improve your organization's revenue cycle, you can learn practical strategies, techniques and tools to improve patient collections without alienating patients. Improving Patient Collections in an Unhealthy Economy: Technologies and Processes to Speed Payments, a 90-minute webinar on January 28, 2009.

For more information or to register for the webinar, please visit:
Please reference this customer code when registering: IPC0120H

Get the details you need from leading Beacon Partners experts: Greg Adams, senior consultant; Kevin Burchill, practice director; Sean McDonagh, practice director; Ben Tobin, management consultant and Phil Villacci, principal. They'll provide practical, hands-on advice on:

  • Managing the patient revenue cycle, while preserving positive relationships;
  • Analyzing the areas that directly and indirectly impact the billing and collections process;
  • Implementing technology and modeling tools that improve collection rates;
  • Putting policies and procedures in place that maximize patient collections from pre- to post-visit; and
  • Determining if online access to patient billing will produce a return for your organization and if so, creating and managing a system that nets results.

We expect an overwhelming response to this emergency training session on how to improve patient collections without alienating patients. Don't delay. Register today.

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