Programs Boost Care Plan Adherence, Behavioral Health a Barrier
Transformational patient-centered models emerging post-ACA are designed to succeed with a core of engaged, activated patients, yet enlistment of individuals in chronic care management, telehealth and other health enhancement interventions continues to challenge the healthcare industry.
While more than 60 percent of healthcare organizations report that their patient engagement programs have elevated patient satisfaction, care plan adherence and overall quality metrics, populations with low health literacy or behavioral health conditions are more resistant to efforts to engage them in self-care.
These findings were among the benchmarks identified by an inaugural survey on Patient Engagement by the Healthcare Intelligence Network. The August 2015 survey also determined that 79 percent of respondents are striving to improve patient engagement, employing an arsenal of tactics and e-tools.
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This white paper is an excerpt from 2015 Healthcare Benchmarks: Patient Engagement, which documents strategies, program components, successes and challenges of engaging patients and health plan members in self-care from more than 125 organizations responding to the 2015 Patient Engagement survey by the Healthcare Intelligence Network. For more information, click here:
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