7 Ways to Spot Non-Engaged Patients

What Are the Top Strategies for Identifying Non-Engaged Patients?High-utilization of healthcare services is the top criteria that healthcare organizations use to identify non-engaged patients, according to HIN's 2015 Healthcare Benchmarks: Patient Engagement. Today's value-focused healthcare models theorize that engaged patients not only are healthier and more satisfied, but may incur fewer costs than the non-engaged. Click here to view six additional criteria that help to identify non-engaged patients.

Transformational patient-centered models emerging post-ACA are designed to succeed with a core of engaged, activated patients, yet enlistment of individuals in chronic care management, telehealth and other health enhancement interventions continues to challenge the healthcare industry.

2015 Healthcare Benchmarks: Patient Engagement2015 Healthcare Benchmarks: Patient Engagement documents strategies, program components, successes and challenges of engaging patients and health plan members in self-care from 133 organizations responding to the 2015 Patient Engagement survey by the Healthcare Intelligence Network.

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This 40-page report assembles hundreds of metrics on patient engagement tools, care teams, portal use, clinical hurdles, results and ROI from hospitals, health plans, physician practices and other responding organizations.

Breaking down findings by high-responding industry sectors, this report includes the following data points:

  • Prevalence of patient engagement programs;
  • Methods for identifying patients for engagement efforts;
  • Use of health IT tools to engage individuals in population health, including remote monitoring, smartphone apps, virtual visits and others;
  • Employing a portal in patient engagement efforts;
  • Primary responsibility for patient engagement;
  • Clinical populations presenting the most significant engagement challenges;
  • Top barriers to patient engagement, along with strategies for overcoming these barriers;
  • The most successful engagement tools, process or workflows, in respondents' own words;
  • Most critical measures of patient engagement success;
  • Impact of engagement efforts on patient utilization, care quality, Meaningful Use, HEDIS® measures and other metrics;
  • Effect of engagement programs on care plan adherence, patient satisfaction and patient activation levels;
  • The complete August 2015 Patient Engagement survey tool;
  • and much more.

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Available in Single or Multi-User Licenses

A multi-user license will provide you with the right to install and use this information on your company's computer network for an unlimited number of additional workstations within your organization for a one-time fee. To have this valuable resource on your network, or to inquire about ordering bulk copies in print or Adobe PDF, please e-mail sales@hin.com or call 888-446-3530.

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