Complex Comorbid Spans Continuum,
Reimbursement Remains Uneven
Care coordination involves deliberately organizing patient care activities and sharing information among all vested participants to achieve safer and more effective care, per the Agency for Healthcare Research and Quality (AHRQ). For the 86 percent of respondents to a September 2016 Care Coordination survey who reported formal care coordination initiatives, those patient care activities span all care settings, including the patient's home.
While 70 percent of respondents' care coordination occurs in outpatient or ambulatory settings, 53 percent coordinate care in the hospital inpatient arena, and 41 percent in post-acute care facilities. While care coordination happens telephonically for 85 percent of respondents, more than three-quarters see patients one-on-one for this purpose.
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This white paper is an excerpt from 2016 Healthcare Benchmarks: Care Coordination, which examines care coordination settings, strategies, targeted populations, supporting technologies, results and ROI, based on responses to the September 2016 Care Coordination survey by the Healthcare Intelligence Network. This 40-page report assembles hundreds of metrics on care coordination, as implemented by hospitals, health systems, health plans, disease management, case management and other organization types. For more information, click here:
P.S. -- You may also be interested in these care coordination resources:
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