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From the editor

Dear Healthcare Intelligence Network Client,

HIN Managing Editor Patricia Donovan

The community health center (CHC) is emerging as a replicable model of healthcare delivery. Last week First Lady Michelle Obama visited a new CHC in Bowling Green, Va., which operates out of an old grocery store. Her visit highlighted the potential of CHCs to deliver cost-effective care to vulnerable populations. Also afoot is a national safety net medical home initiative that will provide $6 million to help 68 CHCs in five states to transform themselves into medical homes, a project underwritten by the Commonwealth Fund and eight co-funders. And CHCs could also receive a boost from the healthcare reform package introduced in the U.S. House of Representatives, which would provide substantial new funding for the Health Centers Program between now and 2019.

According to March data from the National Association of Community Health Centers, approximately 1,200 CHCs — a.k.a. federally qualified health centers (FQHCs) — serve as medical and healthcare homes for over 18 million people nationally, delivering care through more than 7,000 delivery sites. In a featured story this week, a George Washington University study finds that investment in CHCs could save states millions of dollars a year, based on an analysis of CHCs in Indiana. The study found that for every dollar spent on patient care at an Indiana CHC, $1.90 is saved in overall healthcare spending when compared with other primary care settings.

Your colleague in the business of healthcare,
Patricia Donovan
Editor, Healthcare Business Weekly Update

Please send comments, questions and replies to pdonovan@hin.com.

HIN Associate Editor Jessica Papay
Associate Editor:
Jessica Papay, jpapay@hin.com

Publisher:
Melanie Matthews, mmatthews@hin.com

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August 3, 2009
Vol. XI, No. 29

Sponsored by:
Patient Engagement and Education in the Medical Home: Perspectives from Several Pilots

This week's industry news:

  1. Tampa Bay Jump-Starts America's E-Health Revolution
  2. The Business Case for Web 2.0 in Healthcare: Building Brands and Redefining the Patient Experience
  3. HIPAA Regulations Can Work Against Patients During Transitions of Care
  4. Retooling Care Transitions to Reduce Hospitalizations in Medicare Patients
  5. Healthcare Business White Paper: PHRs for Healthcare Consumers
  6. Online Competition to Radically Rethink Mental Health
  7. Consultation Skills for Mental Health Professionals
  8. Unprecedented Global Aging Examined in New Census Bureau Report
  9. Comorbidity Care Models: Integrated Action Plans for Complex Healthcare Needs
  10. Investment in Community Health Centers Could Save States Millions, Lower Medical Costs
  11. Delivering Disease Management to Medically Underserved Populations Plus 21 Strategies for Making and Keeping Contact with Hard-to-Reach Clients
  12. HealthSounds Podcast: Medical Home Open House Highlights — Focus on Care Continuity, Quality and Access
Please pass this along to any of your colleagues or, better yet, have them sign up to receive their own copy and learn about our other news services.

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This week's industry news

1.) Tampa Bay Jump-Starts America's E-Health Revolution

A new public/private partnership called PaperFree Tampa Bay, armed with strong Congressional support, has launched a plan to jump-start America's e-healthcare revolution. PaperFree Tampa Bay will deploy more than 100 “e-healthcare ambassadors” with a goal to convert 100 percent of physicians in the Tampa Bay area from paper prescriptions, known to be the cause of costly medical errors, to e-prescribing.

Get the full story.

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2.) The Business Case for Web 2.0 in Healthcare: Building Brands and Redefining the Patient Experience

Business Case for Web 2.0 In this special report, experts recount how strategic utilization of Web 2.0 tools is driving prospective patients to their Web sites and to their facilities in record numbers. Even recruiters are feeling the impact of these efforts. These experts also share their marketing and health IT successes and offer strategies for Web 2.0 adoption.

Learn more about this resource.

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3.) HIPAA Regulations Can Work Against Patients During Transitions of Care

While designed to protect the confidentiality of patient data, HIPAA regulations can sometimes tie the hands of care managers trying to close gaps in care during a patient’s transition from one care site to another. This finding was underscored by responses from nearly 100 organizations to HIN's April 2009 Industry Survey on Managing Care Transitions Across Sites.

Many respondents face their share of challenges in improving care transitions within their organizations. And according to Dawn Bazarko, senior vice president of clinical innovations for UnitedHealthcare, “Effectively managing care transitions and avoiding defects and duplicative testing and resource use is a challenge.”

Get the full story.

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4.) Retooling Care Transitions to Reduce Hospitalizations in Medicare Patients

Retooling Care Transitions This special report is an essential tool for healthcare organizations wishing to evaluate their care transition efforts against best practices in the industry. This 40-page resource delivers current trends in care transition programs as well as advice and guidance from industry thought leaders on key elements of care transition programs — from enhancements to the hospital discharge process to medication reconciliation ideas to better utilization of home visits during care transitions.

Learn more about this resource.

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5.) Healthcare Business White Paper: PHRs for Healthcare Consumers

PHRs are attracting notice as valuable healthcare self-management tools. Whether paper-based or electronic, PHRs are helping individuals manage their conditions, diseases and overall health. A number of organizations — including WebMD®, Microsoft® and Google® — are trying their hand at PHRs. In April 2008, more than 200 health plans, hospitals and health systems, healthcare providers, employers and healthcare IT vendors told the Healthcare Intelligence Network (HIN) how they use PHRs to benefit their populations.

Download this complimentary white paper.

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6.) Online Competition to Radically Rethink Mental Health

Ashoka’s Changemakers and the Vulnerable Populations Portfolio of the Robert Wood Johnson Foundation have launched a global competition to explore innovations that allow individuals, families, communities and society to move past narrow perceptions of mental health and expand understanding and collective involvement in finding solutions. The goal of the Rethinking Mental Health: Improving Community Wellbeing collaborative competition is to build a platform to shatter outdated stigmas and stereotypes.

Get the full story.

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7.) Consultation Skills for Mental Health Professionals

Consultation Skills for Mental Health Professionals Consultation interventions are an increasingly popular alternative to clinical practice, allowing the practitioner to interact with and affect many different individuals and organizations. This type of work challenges mental health professionals, drawing on all the skills and resources they may possess, yet also offers some of the greatest rewards and opportunities for service. Filled with numerous case examples and checklists, this resource contains a wealth of information on this important area of practice. It provides a comprehensive source for working with a diverse clientele in a variety of settings, discussing both traditional mental health consultation models and the fast-growing field of organizational consulting.

Learn more about this resource.

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8.) Unprecedented Global Aging Examined in New Census Bureau Report

The average age of the world’s population is increasing at an unprecedented rate. The number of people worldwide 65 and older is estimated at 506 million as of midyear 2008; by 2040, that number will hit 1.3 billion. Thus, in just over 30 years, the proportion of older people will double from 7 percent to 14 percent of the total world population, according to a new report, An Aging World: 2008.

Get the full story.

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9.) Comorbidity Care Models: Integrated Action Plans for Complex Healthcare Needs

Comorbidity Care Models This special report presents emerging models of care for comorbidity, with a special focus on the needs of aging multi-morbid patients as well as those whose comorbidity encompasses physical and behavioral health conditions.

Learn more about this resource.

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10.) Investment in Community Health Centers Could Save States Millions, Lower Medical Costs

Investment in community-based health centers could save states millions of dollars a year, according to a new study, “Community Health Centers in Indiana: State Investments and Returns,” conducted by faculty and staff at The George Washington (GW) University School of Public Health and Health Services. Though the report focused on community health centers in Indiana, the results have implications for all states.

Get the full story.

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11.) Delivering Disease Management to Medically Underserved Populations Plus 21 Strategies for Making and Keeping Contact with Hard-to-Reach Clients

Delivering Disease Management to Medically Underserved This special report describes how to successfully connect with Medicaid beneficiaries and others in need of healthcare assistance and engage them in successful DM programs. Industry experts share real-life case studies to illustrate how out-of-the-box thinking, community collaborations and multi-channel approaches to client identification are yielding positive results in health outcomes and cost containment. Additionally, HIN's non-scientific online survey on this topic yielded further contact strategies from more than 65 healthcare organizations. This report includes a summary of their suggestions for preventing medical complications and improving the overall health of medically underserved patients, members and clients.

Learn more about this resource.

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12.) HealthSounds Podcast: Medical Home Open House Highlights — Focus on Care Continuity, Quality and Access

Medical Home Open House The opening sessions of the Medical Home Open House webinar series delivered tips for improving care continuity, quality and access for patients assigned to a medical home.

Listen to this podcast.

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