If you're having trouble viewing this email, you may see it online.

HIN logo
From the editor

Dear Healthcare Intelligence Network Client,

HIN Managing Editor Patricia Donovan

When times are tight — and even when they're not — the promise of ROI gets people's attention. That appears to be the case even when substantial ROI may be years away. In preparing separate webinars on achieving ROI from health coaching and the patient-centered medical home (PCMH), respectively, it seems that a certain amount of organizational patience is required in each case. In this week's podcast, StayWell Health Management's Paul Terry explains that a health coaching program might increase costs the first year and break even the second year before returning substantial savings during its third year. And in a separate interview to be featured in next week's issue, Aetna's mid-Atlantic regional medical director Dr. Don Liss told me that while an overall reduction in healthcare costs resulting from medical home adoption may take three to five years, some leading indicators — such as reduced hospital readmissions, non-urgent ER use and duplication of services — can be assessed in the shorter term.

A little over a week remains to join the more than 150 healthcare organizations that have told us how the PCMH is impacting their businesses and receive an e-summary of the results.

Your colleague in the business of healthcare,
Patricia Donovan
Editor, Healthcare Business Weekly Update

Please send comments, questions and replies to pdonovan@hin.com.

Associate Editor:
Jessica Papay, jpapay@hin.com

Publisher:
Melanie Matthews, mmatthews@hin.com

>>Return to top

HIN podcasts: www.hin.com/podcasts/...
HIN blog: blog.hin.com
HIN videos: www.youtube.com/HealthSounds
New HIN products: store.hin.com

Contact HIN:
www.hin.com
(888) 446-3530
(732) 528-4468
Fax: (732) 292-3073
Email: info@hin.com

This week's featured download: Health & Wellness Coaching in 2008

Health & Wellness Coaching in 2008

Featured download










For advertising and sponsorship opportunities in the Healthcare Business Weekly Update, contact our Sales & Marketing Coordinator: Deirdre McGuinness, dmcguinness@hin.com

>>Return to top

March 23, 2009
Vol. XI, No. 11

Sponsored by:
Calculating the Health Coaching ROI — Models and Results

This week's industry news:

  1. Measuring and Marketing the Medical Home Model of Care
  2. Medical Home Improvement Guide Vol. I: FAQs on Patient-Centered Care
  3. One in Four Americans Lacks Timely Access to Hospital Care During Time-Sensitive Medical Emergencies
  4. For Emergency Use Only: Curbing Unnecessary Emergency Room Use Through Education, Accountability and Physician Engagement
  5. Featured Healthcare Business White Paper: Targeting Depression Through Disease Management
  6. Treatment Admissions for Prescription Painkillers on the Rise
  7. Designing, Implementing, and Managing Treatment Services for Individuals with Co-Occurring Mental Health and Substance Use Disorders: Blueprints for Action
  8. Almost 30 Percent of Long-Term Care Is Financed Out-of-Pocket
  9. Coordinating Care Transitions for the Elderly and Dually Eligible: Fostering Self-Management and Reducing Readmissions
  10. Nearly $100 Million in Recovery Act Funding to Support Senior Nutrition Programs
  11. Medicare Disease Management: Tactics to Improve Health, Education and Independence in an Aging Population
  12. Featured HealthSounds Podcast: Health Coaching ROI Trends
Please pass this along to any of your colleagues or, better yet, have them sign up to receive their own copy and learn about our other news services.

Missed the last issue? Read it here.

Join our Community: Twitter Facebook LinkeIn


Take the monthly e-survey:
Medical Homes in 2009

You'll be emailed a synopsis of the survey results.


This week's industry news

1.) Measuring and Marketing the Medical Home Model of Care

Healthcare providers and payors share what's working in quality improvement measurement and marketing of the patient-centered medical home model of care.

According to Dr. Lonnie E. Fuller Jr., medical director for the Pennsylvania Medicaid ACCESS Plus PCCM-DM Program, in a primary care practice, quality improvement and many of the advanced medical home metrics must be done through process improvement. The practices set goals up front, and they measure their performance over time against those goals.

Get the full story.

>>Return to this week's industry news


2.) Medical Home Improvement Guide Vol. I: FAQs on Patient-Centered Care

Medical Home Improvement Guide Vol. I To provide essential background on the patient-centered medical home (PCMH), the Healthcare Intelligence Network has assembled responses to the most frequently raised questions regarding the PCMH in a single comprehensive resource. In this 30-page resource, 10 early adopters of the PCMH provide answers to more than 50 questions on the practicalities of the PCMH, from their perspectives as health plans, healthcare providers, case managers, physician practices and medical directors. This quick reference offers guidance on the funding, tools, practice transformation, marketing and engagement strategies necessary to launch and sustain a PCMH.

Learn more about this resource.

>>Return to this week's industry news


3.) One in Four Americans Lacks Timely Access to Hospital Care During Time-Sensitive Medical Emergencies

Although most Americans live close to some type of ER, as many as one in four Americans are more than an hour away from the type of hospital thatís most prepared to save their life during a time-sensitive medical emergency, according to a new University of Pennsylvania School of Medicine study published in the journal Annals of Emergency Medicine.

Get the full story.

>>Return to this week's industry news


4.) For Emergency Use Only: Curbing Unnecessary Emergency Room Use Through Education, Accountability and Physician Engagement

For Emergency Use Only In this special report, you'll get details on initiatives and interventions for decreasing non-urgent ED use, mining data to target high-utilization, high-cost individuals, implementing an ED case management program, communicating proper ED use to targeted populations and enlisting physicians' support in care redirection and appropriate ED use.

Learn more about this resource.

>>Return to this week's industry news


5.) Featured Healthcare Business White Paper: Targeting Depression Through Disease Management

Nearly 6 percent of men and almost 10 percent of women worldwide will experience a depressive episode in any given year, and in America alone, approximately 18.8 million adults have depression. In an October 2008 e-survey from the Healthcare Intelligence Network (HIN), 250 healthcare professionals shared how their organizations are targeting depression as part of their disease management (DM) initiatives.

Download this complimentary white paper.

>>Return to this week's industry news


6.) Treatment Admissions for Prescription Painkillers on the Rise

Treatment admissions for prescription painkiller misuse has risen dramatically over the past decade — from 1 percent of all admissions in 1997 to 5 percent, according to a report by SAMHSA.

Get the full story.

>>Return to this week's industry news


7.) Designing, Implementing, and Managing Treatment Services for Individuals with Co-Occurring Mental Health and Substance Use Disorders: Blueprints for Action

Designing, Implementing, and Managing Treatment Services Sequential or parallel treatments for co-occurring disorders are much less effective than a quality co-occurring treatment program. Most mental health and substance abuse professionals know how to provide an effective program for individuals with a substance use or mental health disorder, but few are aware of the issues involved in providing services for those with dual diagnosis. This book gives you the tools you need to develop an effective program specific to co-occurring treatment as well as to implement and manage the program's services.

Learn more about this resource.

>>Return to this week's industry news


8.) Almost 30 Percent of Long-Term Care Is Financed Out-of-Pocket

A new analysis by Avalere Health found that nearly 30 percent of long-term care costs are paid out-of-pocket — a full 10 percent higher than amounts reported in widely used previous estimates. These previous analyses do not include spending on assisted living, a key component of long-term care.

Get the full story.

>>Return to this week's industry news

9.) Coordinating Care Transitions for the Elderly and Dually Eligible: Fostering Self-Management and Reducing Readmissions

Coordinating Care Transitions for the Elderly and Dually Eligible Throughout this 65-page report, respected thought leaders share their unique approaches to care transition management that positively impact cost and engage the patient in their care decisions.

Learn more about this resource.

>>Return to this week's industry news


10.) Nearly $100 Million in Recovery Act Funding to Support Senior Nutrition Programs

The HHS will award $100 million in Recovery Act funding to provide meals to tens of thousands of low-income older Americans in need. The funding is expected to provide nearly 14 million meals nationwide.

Get the full story.

>>Return to this week's industry news


11.) Medicare Disease Management: Tactics to Improve Health, Education and Independence in an Aging Population

Medicare Disease Management This special report highlights challenges and opportunities in working with the Medicare population, strategies to close gaps in care, and steps for sustaining system change and improved outcomes within senior care communities.

Learn more about this resource.

>>Return to this week's industry news


12.) Featured HealthSounds Podcast: Health Coaching ROI Trends

Paul Terry According to Paul Terry, Ph.D., president and CEO of StayWell Health Management, when evaluating health coaching and population health programs, it is rare to see a return on investment in a program's first year, but generally by the second and third years, ROI begins to build. In addition to discussing ROI trends, Terry evaluates the value of self-reported data and the impact health coaching can have on an organization's productivity, presenteeism and absenteeism, and also gives some benchmarks for ROI in health coaching.

Listen to this podcast.

>>Return to this week's industry news


Thank you for your readership! Please urge your colleagues to subscribe by forwarding this email or visiting http://www.hin.com/freenews2.html or by calling (888) 446 — 3530 or visiting the HIN Web site.

While we encourage you to forward this email to your colleagues, these articles may not be redistributed in any other publication, reproduced for publication in any form, distributed on an intranet or network or by e-mail distribution or distributed for commercial purposes without the expressed written permission of the Healthcare Intelligence Network.


Copyright 1997-2009 Healthcare Intelligence Network. All rights reserved.
Healthcare Intelligence Network
Gateway to Healthcare Business Information on the Internet
1913 Atlantic Ave., Suite 201, Manasquan, N.J. 08736