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From the editor

Dear Healthcare Intelligence Network Client,

HIN Managing Editor Patricia Donovan

With increased reimbursement and incentives for wellness and prevention efforts, health coaches are turning up in primary care offices, community clinics and hospitals — even at work sites. This week we feature the employer's take on health coaching, as viewed through their responses to our second annual Health Coaching survey.

Overall, the survey revealed some interesting industry-wide trends: a nearly 100 percent increase in the availability of face-to-face coaching, more physicians referring patients to health coaches, and a rise in the number of organizations using the Patient Activation Measure™ to determine participant success and program ROI.

Several respondents cited the important role of participant incentives in driving engagement in health coaching. We've just released the results of our second annual Health & Wellness Incentives survey, which you can download here at no cost.

Your colleague in the business of healthcare,
Patricia Donovan
Editor, Healthcare Business Weekly Update

Please send comments, questions and replies to pdonovan@hin.com.

HIN Associate Editor Jessica Papay
Associate Editor:
Jessica Papay, jpapay@hin.com

Publisher:
Melanie Matthews, mmatthews@hin.com

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This week's featured download: 2009 Telehealth Benchmarks — Wired for Access and Efficiency

2009 Telehealth Benchmarks — Wired for Access and Efficiency

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March 15, 2010
Vol. XII, No. 10

Sponsored by:
Achieving Medication and Care Plan Adherence Through an Integrated Care Team

This week's industry news:

  1. Trends and Key Drivers of Physician EMR Adoption
  2. 2010 Healthcare Benchmarks: Telehealth and Telemedicine
  3. Top Three Targets of Employer Health Coaching Programs
  4. Health Coaching Benchmarks, 2010 Edition
  5. Healthcare Business White Paper: Medical Home Disruptive Innovation for a New Primary Care Model
  6. Massage Eases Anxiety, But No Better Than Simple Relaxation
  7. Complementary and Alternative Medicine & 'Wellness' Guidelines
  8. Hospices Not Deactivating Defibrillators in Patients
  9. hospice letter
  10. Recovery Act Funds Available for Community Prevention and Wellness Initiative
  11. Profitable Partnerships in Disease Management
  12. HealthSounds Podcast: Embedded Case Managers
Please pass this along to any of your colleagues or, better yet, have them sign up to receive their own copy and learn about our other news services.

Missed the last issue? Read it here.

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This week's industry news

1.) Trends and Key Drivers of Physician EMR Adoption

Fifty-eight percent of U.S. physicians who do not use EMRs intend to purchase an EMR system within the next two years, according to a new report from Accenture. Today, just 6 percent of U.S. office-based physicians use a fully functioning system.

Get the full story.

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2.) 2010 Healthcare Benchmarks: Telehealth and Telemedicine

Telehealth and Telemedicine This 20-page resource provides actionable information from 139 healthcare organizations on their utilization of telehealth and telemedicine. This resource documents trends and metrics on current and planned initiatives in the use of telehealth and telemedicine, provides lessons from early adopters and identifies emerging applications of these technologies.

Learn more about this resource.

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3.) Top Three Targets of Employer Health Coaching Programs

An analysis of responses by employers to the Healthcare Intelligence Network second annual Health Coaching survey reveals slight differences from those of the overall respondent population — most notably in the areas of coaching focus, delivery methods, population health status improvement, ROI measurement methods and ROI.

Get the full story.

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4.) Health Coaching Benchmarks, 2010 Edition: Operations and Performance Data for Optimal Program ROI and Participant Health Status

Health Coaching Benchmarks, 2010 Edition This resource analyzes responses of 212 healthcare organizations to HIN's second annual 2009 Survey on Health and Wellness Coaching. An all-new follow-up to the best-selling 2009 Health Coaching Benchmarks, the 2010 edition is packed with actionable new data on health coaching activity, with the latest metrics on the prevalence of health coaching, favored delivery methods, targeted populations and lifestyle conditions, preferred behavior change models, coaching case loads and much more.

Learn more about this resource.

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5.) Healthcare Business White Paper: Medical Home Disruptive Innovation for a New Primary Care Model

This white paper examines medical home models, their savings potential, and the implications for policymakers and key industry stakeholders. This paper also offers compelling arguments in favor of medical home adoption.

Download this complimentary white paper.

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6.) Massage Eases Anxiety, But No Better Than Simple Relaxation

A new randomized trial shows that on average, three months after receiving a series of 10 massage sessions, patients had half the symptoms of anxiety. This improvement resembles that previously reported with psychotherapy, medications or both. However, the trial also found massage to be no more effective than simple relaxation in a room alone with soft, soothing music.

Get the full story.

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7.) Complementary and Alternative Medicine & 'Wellness' Guidelines, Second Edition

Complementary and Alternative Medicine This resource is a 237-page toolbox of general information, guidelines and benefit interpretation for the effective clinical and resource management of alternative medicine and preventive healthcare services. Included in this resource are alternative medicine clinical review criteria guidelines, resources, references, Web sites and preventive healthcare ('wellness') guidelines.

Learn more about this resource.

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8.) Hospices Not Deactivating Defibrillators in Patients

Researchers from Mount Sinai School of Medicine have found that patients admitted to hospice care who have an implantable cardioverter defibrillator (ICD) are rarely having their ICDs deactivated and are receiving electrical shocks from these devices near the end of life.

Get the full story.

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9.) hospice letter

hospice letter An essential tool for hospice managers, this resource stays on top of the most current challenges facing hospice executives, including legislative scrutiny, the short average length of stay, Medicare and Medicaid reform, discussions about physician-assisted suicide, managed care and integration.

Learn more about this resource.

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10.) Recovery Act Funds Available for Community Prevention and Wellness Initiative

National organizations will have a key role in building a healthier nation as part of the new HHS Communities Putting Prevention to Work initiative. HHS has made available $10 million in funding for national public or private non-profit organizations to help communities decrease smoking and obesity, increase physical activity and improve nutrition.

Get the full story.

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11.) Profitable Partnerships in Disease Management: Community Collaborations that Enhance Care Access and Outcomes

Profitable Partnerships in Disease Management This resource offers tips for structuring partnerships and maximizing the benefits, overcoming the challenges community partnerships can present and evaluating the impact these collaborations can have on program effectiveness. This 35-page special report features case studies from two healthcare organizations that successfully collaborate with community resources to create more robust disease management offerings, particularly for their Medicaid and Medicare members and patients.

Learn more about this resource.

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12.) HealthSounds Podcast: Embedded Case Managers — Navigating Care Transitions, Gaps in Care and Patient Compliance

Embedded Case Managers The contributions of an embedded case manager to the practice quickly become evident, explains Diane Littlewood, R.N., regional manager of case management for health services, Geisinger Health Plan, which in turn bolsters physician buy-in for the program. She describes the upfront basics that help to ensure that health plan and provider expectations for embedded case management are met.

Listen to this podcast.

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