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From the editor

Dear Healthcare Intelligence Network Client,

HIN Managing Editor Patricia Donovan

Welcome to our second annual "best of" issue. Without a doubt, the March 2010 passage of the Patient Protection and Affordable Care Act (PPACA) — a.k.a. healthcare reform — was the biggest healthcare story of the year. The effect of the November midterm elections on this legislation, its ability to withstand dozens of legal challenges and its continued rollout and implementation will be among the stories we'll monitor for you in the year ahead.

But in this issue, we present the stories that resonated most with you, our readers. Our top story of the year was one that ran only two weeks ago: 5 Key Trends That Will Shape Healthcare. (It must have been those glucose-monitoring tattoos.) To this list I add an innovation lauded in the New York Times 10th annual Year In Ideas issue: taking your pulse by webcam.

On behalf of the Healthcare Intelligence Network and the Weekly Update staff, I wish you, your staff and your families a healthy, peaceful and profitable 2011.

Your colleague in the business of healthcare,
Patricia Donovan
Editor, Healthcare Business Weekly Update

Please send comments, questions and replies to pdonovan@hin.com.

HIN Associate Editor Jessica Papay
Associate Editor:
Jessica Papay, jpapay@hin.com

Publisher:
Melanie Matthews, mmatthews@hin.com

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December 27, 2010
Vol. XII, No. 48

Sponsored by:
Maximizing the Nurse Advice Line To Ensure Appropriate Healthcare Utilization

The year's top industry news:

  1. U.S. Still Ranks Last on Health System Performance
  2. 2011 Healthcare Benchmarks Yearbook
  3. Top Reasons for Potentially Preventable Readmissions
  4. Reducing Readmissions
  5. Healthcare Business White Paper: 2010 Benchmarks in Health Risk Assessment Use
  6. Three Tools to Assess Medication Adherence
  7. Best 2010 Chart: Power of Patient Education
  8. Patient-Centered Models in Medication Adherence
  9. New NQF-Endorsed Practices, Quality Measures Support Coordinated Healthcare
  10. 2010 Performance Benchmarks in Managing Care Transitions
  11. The Changing Role of the Healthcare Case Manager
  12. 2010 Benchmarks in Healthcare Case Management
  13. HealthSounds Podcast: Assessing and Predicting Health Risk in the Elderly
Please pass this along to any of your colleagues or, better yet, have them sign up to receive their own copy and learn about our other news services.

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Take the monthly e-survey:
Reducing Hospital Readmissions in 2010

You'll be emailed a synopsis of the survey results.


The year's top industry news:

1.) U.S. Still Ranks Last on Health System Performance Based on Quality, Efficiency, Access

Despite having the most expensive healthcare system, the U.S. ranks last overall compared to six other industrialized countries on measures of health system performance in five areas: quality, efficiency, access to care, equity and the ability to lead long, healthy, productive lives, according to a new Commonwealth Fund report.

Get the full story.

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2.) 2011 Healthcare Benchmarks Yearbook: Metrics, Measurements and Innovations

2011 Healthcare Benchmarks Yearbook HIN's second annual compilation of performance benchmarks in key areas of healthcare activity and growth delivers more than 23,000 data points from 1,000 responding healthcare organizations in easy-to-use binder or PDF formats. This 425-page resource contains more than 400 graphs and tables documenting adoption and ROI in nine key healthcare areas, frequently drilling down to the perspectives of hospitals, health plans and employers. Save 33% if you order by 12/31.

Learn more about this resource.

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3.) Top Reasons for Potentially Preventable Readmissions

Dianne Feeney, associate director of quality initiatives for the Maryland Health Services Cost Review Commission (HSCRC), discusses reasons for potentially preventable readmissions as well as the related costs for these readmissions.

Get the full story.

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4.) Reducing Readmissions: Interventions, Incentives and Infrastructure

Reducing Readmissions This resource presents case studies from three healthcare organizations whose efforts have significantly reduced avoidable hospital readmissions in high-risk populations and include the alignment of financial incentives to readmission rates.

Learn more about this resource.

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5.) Healthcare Business White Paper: 2010 Benchmarks in Health Risk Assessment Use

This white paper captures trends in the use of aggregate data from health risk assessments (HRAs) by 116 healthcare organizations to design and deliver health promotion and disease management interventions to targeted individuals in response to the Healthcare Intelligence Network June 2010 Health Risk Assessments e-survey.

Download this complimentary white paper.

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6.) Three Tools to Assess Medication Adherence

Connie Commander, president of Commanderís Premier Consulting Corporation and immediate past president of the Case Management Society of America, discusses three assessment tools that physicians should use to improve medication adherence in patients.

Get the full story.

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7.) Best 2010 Chart: Power of Patient Education

Power of Patient Education

To paraphrase a popular commercial, an educated consumer is the healthcare industryís best customer. We wanted to measure the impact of patient education programs on health outcomes, medication adherence, healthcare utilization and other key indicators.

Click here to view the chart.

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8.) Patient-Centered Models in Medication Adherence: Reducing Costs and Non-Compliance through Health Behavior Change

Patient-Centered Models in Medication Adherence This special report examines common barriers to medication adherence and presents the initiatives that have increased patient compliance with medication regimes. Experts also describe the collaborative efforts of case managers, disease managers and health coaches to identify individuals with medication adherence issues and reduce the negative medical and financial consequences of medication non-compliance, including its link to 20 percent of preventable adverse drug events.

Learn more about this resource.

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9.) New NQF-Endorsed Practices, Quality Measures Support Coordinated Healthcare

To improve care for patients, reduce waste and increase coordination within the fragmented U.S. healthcare system, the National Quality Forum (NQF) has endorsed 10 performance measures and 25 preferred practices for care coordination.

Get the full story.

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10.) 2010 Performance Benchmarks in Managing Care Transitions

Benchmarks in Managing Care Transitions This resource provides actionable information from 87 healthcare organizations on their strategies to smooth patientsí transitions from one care site to another and reduce rehospitalizations. Based on responses to HINís May 2010 Industry Survey on Care Transitions Management, this 60-page report documents the latest trends and metrics on care transitions programs in use by primary care providers, health plans, hospitals and others.

Learn more about this resource.

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11.) The Changing Role of the Healthcare Case Manager

An e-survey on Healthcare Case Management by the Healthcare Intelligence Network, captured the expanding focus, responsibilities and impact of case management in the healthcare industry, from the populations benefiting from their efforts to metrics on case loads, ROI and performance measurement. Responses provided by 187 healthcare organizations reveal a growing reliance on case management to more closely direct care for high-risk patients.

Get the full story.

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12.) 2010 Benchmarks in Healthcare Case Management: Responsibilities, Results & ROI

2010 Benchmarks in Healthcare Case Management This resource provides actionable information from 187 healthcare organizations on the placement and responsibilities of case managers and the impact case management has on healthcare utilization, cost and compliance.

Learn more about this resource.

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13.) HealthSounds Podcast: Assessing and Predicting Health Risk in the Elderly

Assessing Predicting Health Risk in Elderly Even though more than a third of the elderly are online, they're not necessarily using the Internet to seek health assistance, explains Marcia Wade, M.D., F.C.C.P., M.M.M., senior medical director at Aetna Medicare. That's why Aetna delivers its health risk assessment for the elderly in an alternate format while making available other Web-based tools to web-savvy boomer beneficiaries. Dr. Wade also describes Aetna's user-friendly strategy for heading off high-risk complications among its elderly and how this contributes to an overall reduction in hospital readmissions.

Listen to this podcast.

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Thank you for your readership! Please urge your colleagues to subscribe by forwarding this email or visiting http://www.hin.com/freenews2.html or by calling (888) 446-3530 or visiting the HIN Web site.

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