Dear Healthcare Intelligence Network Client,

We routinely receive releases on "The 100 Best Hospitals" as ranked by this organization or that. But CMS' publishing last week of its list of 52 poor-performing nursing homes should have healthcare organizations not sufficiently quality-focused squirming in their C-suites. (Read more about this in the HIN blog.) While the list is intended to support consumers' quest for quality long-term care, inclusion is somewhat of a virtual scarlet letter for the 52 "special focus facilities" that will be subject to more intense scrutiny and more frequent inspections from CMS until there is clear long-term evidence of compliance.

Could there one day be a "52 Poor-Performing Hospitals" or "52 Poor-Performing Providers" list? This type of publicity means consumers won't have to dig as deep for provider and hospital quality rankings. In related news analysis this week, Dr. Dale Bratzler of the Oklahoma Foundation for Medical Quality Inc.ponders the potential unintended consequences of public reporting and pay for performance that could lead to patient harm in both direct and indirect ways.

Your colleague in the business of healthcare,
Patricia Donovan
Editor, Healthcare Business Weekly Update

Please pass this along to any of your colleagues or, better yet, have them sign up to receive their own copy at http://www.hin.com/freenews2.html where you can also learn about our other news services.


Healthcare Business Weekly Update
Volume IX, No. 41
December 10, 2007

Sponsored by: Physician Quality Reporting in 2008: What Every Physician Practice Should Know

During Physician Quality Reporting in 2008: What Every Physician Practice Should Know, a 90-minute webinar on January 22, 2008, an expert panel of speakers will delve into the requirements for PQRI for 2008 and draw on their past experience with physician quality reporting to recommend how to succeed in the 2008 program.

For more information, please visit:
http://store.hin.com/product.asp?itemid=3756


Table of Contents
  1. The Value of Pay for Performance and its Unintended Consequences
  2. Ensuring the Benefits of Public Reporting and Pay-for-Performance Programs Outweigh the Unintended Consequences
  3. Medical Center Hopes Automated Medication Management Will Reduce Medication Errors
  4. Pursuing Perfect Care: Improving Chronic Care Outcomes by Treating the Whole Patient
  5. Featured Healthcare Business White Paper: Non-Compliant No More: Health Coaching Moves Focus Upstream to Health Behavior, Motivation and Readiness to Change
  6. New Center for Excellence to Strengthen Substance Abuse Prevention Efforts Throughout Native American Communities
  7. Cultural Competency in Healthcare: Translating Differences Into Improved Quality and Access
  8. CMS Release of Poor-Performing Nursing Homes List Aimed at Reducing “Yo-Yo” Compliance
  9. Managing Transitions to Care for the Frail Elderly
  10. NY to Develop Strategic Roadmap for Universal Health Coverage
  11. NOT ur parents' healthcare anymore: The 411 on selling health via new media
  12. Worth Repeating: Creating a Culture of Health by Engaging the C-Suite and Employees to Promote Better Health
  13. Creating a Culture of Health by Engaging the C-Suite and Employees to Promote Better Health


1. The Value of Pay for Performance and its Unintended Consequences

Dr. Dale Bratzler, QIOSC medical director, Oklahoma Foundation for Medical Quality Inc., reviews some potential unintended consequences of public reporting that might occur when healthcare organizations try to achieve high performance rates.

To read this story in its entirety, go to:
http://www.hin.com/sw/Hindustry_MC121007.html



2. Ensuring the Benefits of Public Reporting and Pay-for-Performance Programs Outweigh the Unintended Consequences

Industry expert Dr. Dale Bratzler, QIOSC medical director, Oklahoma Foundation for Medical Quality Inc., provided a brief overview of the potential unintended consequences of public reporting that could lead to patient harm in both direct and indirect ways.

For more information and to listen to pre-conference comments:
http://store.hin.com/product.asp?itemid=3729



3. Medical Center Hopes Automated Medication Management Will Reduce Medication Errors

In an effort to decrease the 400,000 preventable medical errors that occur in hospitals each year, Desert Regional Medical Center (DRMC) now uses the Cerner RxStation, an automated medication dispensing cabinet.

To read this story in its entirety, go to:
http://www.hin.com/sw/hospital_HSmanagement121007.html



4. Pursuing Perfect Care: Improving Chronic Care Outcomes by Treating the Whole Patient

During Pursuing Perfect Care: Improving Chronic Care Outcomes by Treating the Whole Patient, a 90-minute audio conference on CD-ROM, hear from two hospitals who are implementing perfect care processes in medication management and heart failure with details on how they've implemented their programs and the results they are achieving.

For more information on, please visit:
http://store.hin.com/product.asp?itemid=3725



Please Forward This Issue

If you haven’t already done so, please forward this issue to one or two of your business associates. Thanks so much.

To subscribe, please visit:
http://www.hin.com



5. Featured Healthcare Business White Paper: Non-Compliant No More: Health Coaching Moves Focus Upstream to Health Behavior, Motivation and Readiness to Change

Health coaches are at the heart of today's healthcare continuum, reflecting an industry shift from simply targeting chronic conditions to addressing all conditions within the disease management spectrum, with an emphasis on wellness and prevention.

To download this complimentary white paper, please visit:
http://www.hin.com/library/registerncnm.html



6. New Center for Excellence to Strengthen Substance Abuse Prevention Efforts Throughout Native American Communities

The Substance Abuse and Mental Health Services Administration (SAMHSA) recently announced it will sponsor a first-of-its-kind Native American-run project to promote effective substance abuse prevention programs in Native American communities throughout the United States. The Native American Center for Excellence, Prevention Technical Assistance Resource Center will be accessible through SAMHSA’s Web site.

To read this story in its entirety, go to:
http://www.hin.com/sw/behavioral_health121007.html



7. Cultural Competency in Healthcare: Translating Differences Into Improved Quality and Access

This special report, "Cultural Competency in Healthcare: Translating Differences Into Improved Quality and Access," details educational and communication strategies for leveraging cultural differences to improve the quality and accessibility of healthcare. Representatives from two healthcare organizations detail how their diversity programs are addressing the needs of culturally diverse populations. Also included are first-hand experiences from some of the respondents to HIN’s recent online survey of cultural diversity efforts in the healthcare industry.

For more information on, please visit:
http://store.hin.com/product.asp?itemid=3129



8. CMS Release of Poor-Performing Nursing Homes List Aimed at Reducing “Yo-Yo” Compliance

A national list ranking the nation’s poor-performing nursing homes released by the Centers for Medicare & Medicaid Services (CMS) should release “yo-yo” compliance and give people and families seeking long-term healthcare services powerful new information when choosing nursing homes. The list includes 52 facilities that are the poorest performers in those states.

To read this story in its entirety, go to:
http://www.hin.com/sw/long_term_care121007.html


There are other free email newsletters available from HIN!

Healthcare Daily Data Bytes put at your fingertips each day a "Data Byte" from the healthcare industry -- facts, figures, statistics and percentages on healthcare spending, costs, utilization and performance. You can also register for free access to Healthcare Daily Data Byte archives. .

Health Management Career Center Update is a free bi-monthly email newsletter for healthcare management professionals seeking new career opportunities and healthcare organizations that are seeking to fill health management positions within their companies.

To sign up for our free email newsletters, please visit
http://www.hin.com/freenews2.html



9. Managing Transitions to Care for the Frail Elderly

During Managing Transitions to Care for the Frail Elderly, a 90-minute audio conference on CD-ROM, industry experts John Charde, vice president of strategic development, Enhanced Care Initiatives Inc. and Laurie Russell, senior director of health solutions, XLHealth, described how their organizations service the healthcare needs of the medically complex frail elderly.

For more information, please visit:
http://store.hin.com/product.asp?itemid=3668



10. NY to Develop Strategic Roadmap for Universal Health Coverage

The New York state Department of Health and the insurance department will award a contract to the Urban Institute to aid the state in developing a strategic roadmap for achieving universal health insurance, a goal set by Governor Elliot Spitzer earlier this year. The governor is committed to ensuring that New Yorkers have access to affordable coverage and high quality, cost effective care.

For more information, please visit:
http://www.hin.com/sw/healthLaw_regulation121007.html



11. NOT ur parents' healthcare anymore: The 411 on selling health via new media

In the special report, NOT ur parents' healthcare anymore: The 411 on selling health via new media, three healthcare marketers divulge how novel marketing and product development tactics are grabbing the attention of Generation X and Generation Y. These early adopters share the unconventional and sometimes unintentional marketing strategies that are paying off in profitable new products that appeal to a generation that may be less invincible and more mature than most marketers believe.

For more information, please visit:
http://store.hin.com/product.asp?itemid=3722



12. Worth Repeating: Creating a Culture of Health by Engaging the C-Suite and Employees to Promote Better Health

In this transcript excerpt from a December 4, 2007 webinar, David Senisbaugh, director of integrated health at Eastman Chemical in Tennessee, describes how incentives for completed health risk assessments boosted participation and reduced health risks in this significantly unhealthy population.

Read the rest of this transcript excerpt at:
http://www.hin.com/sw/worth_repeating121007.html



13. Creating a Culture of Health by Engaging the C-Suite and Employees to Promote Better Health

During this 90-minute webinar on CD-ROM, an expert panel of speakers described the key steps in creating a culture of health that engages both the C-suite and employees.

For more information on this audio conference and to listen to pre-conference comments, please visit:
http://store.hin.com/product.asp?itemid=3751


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