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From the editor

Dear Healthcare Intelligence Network Client,

HIN Managing Editor Patricia Donovan There's much debate about whether an injection of health IT can heal the healthcare industry. However, few would dispute the nationwide need for broadband Internet access called for by HHS Secretary-designate Tom Daschle during his confirmation hearing last week — especially for providers serving rural populations. And with bad healthcare debt on the rise, strategists suggest that Web access to appointment scheduling, insurance forms and payment data can improve patient collections.

However, a recent survey by Oneupweb found that 63 percent of America's top hospitals have little online presence. Oneupweb analyzed the online marketing initiatives of the 19 healthcare organizations recognized by U.S. News & World Report as the Best Hospitals Honor Roll.

Meanwhile, personal health records (PHRs) are gaining ground on the self-management front. This week's featured download, PHRs for Healthcare Consumers, describes how more than 200 health plans, hospitals and health systems, healthcare providers, employers and healthcare IT vendors use PHRs to benefit their populations.

And finally, please tell us what you think of our new newsletter format. We've already taken the advice of one respondent and added a link to last week's issue. Click here to take the very brief survey.

Your colleague in the business of healthcare,
Patricia Donovan
Editor, Healthcare Business Weekly Update

Please send comments, questions and replies to pdonovan@hin.com.

Associate Editor:
Jessica Papay, jpapay@hin.com

Publisher:
Melanie Matthews, mmatthews@hin.com

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This week's featured download: PHRs for Healthcare Consumers

PHRs for Healthcare Consumers

Featured download










For advertising and sponsorship opportunities in the Healthcare Business Weekly Update, contact our Sales & Marketing Coordinator: Deirdre McGuinness, dmcguinness@hin.com

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January 12, 2009
Vol. XI, No. 2

Sponsored by:
Emergency Room Utilization: Developing a Team Approach to Address Overcrowding

This week's industry news:

  1. Sharing Best Practices in Registry Use and Quality Improvement
  2. Simple Steps to a Patient Registry: Ticket to Care Coordination, Quality Reporting and Pay for Performance
  3. 3,000+ Hospitals to Get Full Payment for Outpatient Quality Reporting
  4. Framing the Medical Home Model of Care: Blueprint from Early Adopters
  5. Featured Healthcare Business White Paper: Truth or Consequences: Selecting Health Risk Appraisals
  6. More Than 1 in Every 10 Adults Experienced Serious Psychological Distress in the Past Year
  7. Emergency Room Triage of the Mental Health Patient: Pilot Projects in Reducing ED Diversion
  8. Health-Monitoring Technology Helps Seniors Live at Home Longer
  9. The Patient's Home: The New Healthcare Hub
  10. HHS Issues Action Plan to Prevent Healthcare-Associated Infections
  11. CDC Infection Control Guidelines
  12. Featured HealthSounds Podcast: Using Motivational Interviewing to Elicit Behavior Change
Please pass this along to any of your colleagues or, better yet, have them sign up to receive their own copy and learn about our other news services.

Missed the last issue? Read it here.


Take the monthly e-survey:
Emergency Department Access and Overcrowding

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This week's industry news

1.) Sharing Best Practices in Registry Use and Quality Improvement

The Wisconsin Collaborative for Healthcare Quality (WCHQ) is a voluntary consortium of 41 organizations learning and working together to improve the quality and cost-effectiveness of healthcare for the people of Wisconsin. CMS has selected the WCHQ as an approved registry for submitting quality data for 2008 Physician Quality Reporting Initiative (PQRI).

Get the full story.

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2.) Simple Steps to a Patient Registry: Ticket to Care Coordination, Quality Reporting and Pay for Performance

Simple Steps to a Patient Registry In this 25-page report, physician practices, health plans and quality organizations describe how they use patient registries to improve care coordination and compliance with preventive care, respond to ever-expanding external demands for data and prepare for the eventual transformation to a medical home.

Learn more about this resource.

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3.) 3,000+ Hospitals to Get Full Payment for Outpatient Quality Reporting

CMS has notified more than 3,000 of the nationís hospitals that they will receive the full payment update for 2009 as part of the new Hospital Outpatient Quality Data Reporting Program.

Get the full story.

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4.) Framing the Medical Home Model of Care: Blueprint from Early Adopters

Framing the Medical Home Model of Care This special report chronicles the provider and payor experiences on the road to establishing medical homes for their respective populations. This 45-page resource describes the skills, technology, cultural change and financial incentives necessary to transform a physician practice into a medical home.

Learn more about this resource.

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5.) Featured Healthcare Business White Paper: Truth or Consequences: Selecting Health Risk Appraisals

Most people would agree that even the most innocuous assumptions about healthcare can have unintended consequences. The mistake of confusing one HRA with another can have ominous consequences. To that end, there are seven important characteristics of HRAs that you should keep in mind when partnering with a wellness firm to help implement/manage your corporate wellness program. Download this white paper to learn more about these characteristics.

Download this complimentary white paper.

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6.) More Than 1 in Every 10 Adults Experienced Serious Psychological Distress in the Past Year

An estimated 24.3 million people aged 18 years or older experienced serious psychological distress (SPD) in the past year — and only 44.6 percent of them received any kind of mental health services, according to a report by SAMHSA.

Get the full story.

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7.) Emergency Room Triage of the Mental Health Patient: Pilot Projects in Reducing ED Diversion

Emergency Room Triage of the Mental Health Patient In this special report, one industry expert explains how the community mental health center's system-wide daily conference call helps to balance work and patient flow, encourages creative problem-solving and dramatically reduces staff time spent on diversion of psychiatric ER patients to other facilities. A second expert describes a pilot program placing a psychiatric nurse in the ED, along with the impact of the program on hospital admits, discharges and resource allocation, and ED staff satisfaction and morale.

Learn more about this resource.

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8.) Health-Monitoring Technology Helps Seniors Live at Home Longer

Many older adults want to remain active and independent for as long as possible. Seniors want to age in their own homes and avoid moving to institutions or nursing homes. University of Missouri (MU) researchers are using sensors, computers and communication systems, along with supportive healthcare services to monitor the health of older adults who are living at home.

Get the full story.

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9.) The Patient's Home: The New Healthcare Hub

The Patient's Home The Patient's Home: The New Healthcare Hub examines how healthcare organizations are using home monitoring technologies to improve care management and reduce healthcare costs.

Learn more about this resource.

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10.) HHS Issues Action Plan to Prevent Healthcare-Associated Infections

HHS unveiled a plan that establishes a set of five-year national prevention targets to reduce and possibly eliminate healthcare-associated infections (HAIs). Healthcare-associated infections are infections that patients acquire while undergoing medical treatment or surgical procedures.

Get the full story.

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11.) CDC Infection Control Guidelines

CDC Infection Control Guidelines The CDC Infection Control Guidelines for Healthcare Facilities, is packed with resources invaluable to your infection control program. The OSHA Bloodborne Pathogens regulations have been included as a bonus. This product puts at your fingertips all the major resources used by ICPs on a daily basis.

Learn more about this resource.

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12.) Featured HealthSounds Podcast: Using Motivational Interviewing to Elicit Behavior Change

Kristin S. Vickers Douglas A health coach's use of motivational interviewing (MI) can pave the way to a partnership resulting in an individual's behavior change, explains Kristin S. Vickers Douglas, Ph.D., L.P., a clinical health psychologist at the Mayo Clinic and medical director of its EmbodyHealth coaching program. Frequently called upon to employ MI in her practice as well as train health coaches in the technique, Dr. Vickers Douglas describes the dimensions of MI and its value in determining and reacting to an individual's readiness to change.

Listen to this podcast.

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