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From the editor

Dear Healthcare Intelligence Network Client,

HIN Managing Editor Patricia Donovan

Over the last week, both the Joint Commission and the National Quality Forum (NQF) introduced programs that emphasize improving transitions, planning for discharge and coordinating care across settings. In this week's issue, read about the NQF's endorsement of 10 performance measures and 25 preferred practices for care coordination. You'll also get some tips for getting physicians on board with new initiatives.

And in a kind of "freeware" for the healthcare industry, Kaiser Permanente will allow HHS to distribute a portion of the technology it uses to allow its medical offices to talk to each other effectively. The idea behind Kaiser's donation is to help healthcare organizations meet national standards for meaningful use of health IT.

The implementation of health IT is just one of the challenges facing the industry in the year ahead. To share how your organization is preparing for 2011 and to find out the issues of top concern to your colleagues, please take our sixth annual Healthcare Trends and Forecasts survey.

Your colleague in the business of healthcare,
Patricia Donovan
Editor, Healthcare Business Weekly Update

Please send comments, questions and replies to pdonovan@hin.com.

HIN Associate Editor Jessica Papay
Associate Editor:
Jessica Papay, jpapay@hin.com

Publisher:
Melanie Matthews, mmatthews@hin.com

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This week's featured download: 2010 Benchmarks in Managing Care Transitions Across Sites

2010 Benchmarks in Managing Care Transitions Across Sites

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For advertising and sponsorship opportunities in the Healthcare Business Weekly Update, please e-mail sales@hin.com or call 888-446-3530

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October 4, 2010
Vol. XII, No. 36

Sponsored by:
Healthcare Trends in 2011 — A Strategic Industry Forecast

This week's industry news:

  1. New NQF-Endorsed Practices, Quality Measures Support Coordinated Healthcare
  2. Benchmarks in Managing Care Transitions
  3. How to Reach Reluctant Physicians
  4. Guide to Physician Engagement
  5. Healthcare Business White Paper: Telehealth Improves Access to Clinicians
  6. HHS Awards $26.2 Million to Expand Primary Care to Behavioral Health Services
  7. New Chart: Tactics to Curb Avoidable ER Use
  8. Health Coaching in Primary Care
  9. Montana Recruits Retired Physicians to Provide Home Care
  10. Home Visit Handbook
  11. Kaiser Permanente Opens Access to Internal IT to Help Others Improve Health IT Use
  12. Telehealth and Telemedicine
  13. HealthSounds Podcast: How Data-Sharing Changes Framework of Patient-Centered Medical Home
Please pass this along to any of your colleagues or, better yet, have them sign up to receive their own copy and learn about our other news services.

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Take the monthly e-survey:
Healthcare Trends for 2011

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This week's industry news

1.) New NQF-Endorsed Practices, Quality Measures Support Coordinated Healthcare

To improve care for patients, reduce waste and increase coordination within the fragmented U.S. healthcare system, the National Quality Forum (NQF) has endorsed 10 performance measures and 25 preferred practices for care coordination.

Get the full story.

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2.) 2010 Performance Benchmarks in Managing Care Transitions

Managing Care Transitions This resource provides actionable information from 87 healthcare organizations on their strategies to smooth patientsí transitions from one care site to another and reduce rehospitalizations. Based on responses to HINís May 2010 Industry Survey on Care Transitions Management, this 60-page report documents the latest trends and metrics on care transitions programs in use by primary care providers, health plans, hospitals and others.

Learn more about this resource.

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3.) How to Reach Reluctant Physicians

Joseph F. Bujak, M.D., vice president of medical affairs for Kootenai Medical Center, Coeur d'Alene, Idaho, offers three strategies to engage physicians in new initiatives.

Get the full story.

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4.) Guide to Physician Engagement

Guide to Physician Engagement This resource deconstructs the physician culture and suggests tactics for converting reluctant physicians into champions for healthcare improvement projects such as the patient-centered medical home, health IT, wellness and prevention.

Learn more about this resource.

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5.) Healthcare Business White Paper: Telehealth Improves Access to Clinicians for Every American

This white paper articulates the value of telehealth — namely the utilization of the telephone to provide physician or consumer-directed cross coverage 24/7 — as an emerging and effective application in tackling specific issues related to episodic care as well as chronic care management for diseases such as diabetes, cancer and cardiac disease.

Download this complimentary white paper.

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6.) HHS Awards $26.2 Million to Expand Primary Care to Behavioral Health Services

More than $26.2 million in HHS grants will support and promote better primary care and behavioral health services for individuals with mental illnesses or substance use disorders, according to SAMHSA.

Get the full story.

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7.) New Chart: Top Tactics to Curb Avoidable ER Use

Avoidable ER Use

As consumers and payors take on greater responsibility for the efficiency of the healthcare system, healthcare organizations are targeting avoidable emergency room use. We wanted to see the top tactics in use to prevent inappropriate use of the ER.

Click here to view the chart.

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8.) Health Coaching in Primary Care: Persuading Physicians to Prescribe Behavior Change and Self-Efficacy

Health Coaching in Primary Care In this report, three health coaching thought leaders detail their models for incorporating health coaching into the primary care paradigm. While acknowledging existing demands on busy physicians, they recommend that PCPs school themselves in health promotion and make coaching a team effort to foster behavior change in members and patients.

Learn more about this resource.

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9.) Montana Recruits Retired Physicians to Provide Home Care

In an innovative approach to improve healthcare delivery, Montana is recruiting retired physicians to provide healthcare to Medicare and Medicaid patients in their homes.

Get the full story.

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10.) Home Visit Handbook: Structure, Assessments and Protocols for Medically Complex Patients

Home Visit Handbook This resource outlines an innovative home visit pilot for Medicaid and dually eligible patients that reduced unplanned hospital admission days by 71 percent in three months for the pilot population and provides key performance benchmarks on home visit activity in the healthcare industry.

Learn more about this resource.

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11.) Kaiser Permanente Opens Access to Internal IT to Help Others Improve Health IT Use

Kaiser Permanente has donated its Convergent Medical Terminology (CMT) to the International Healthcare Terminology Standards Development Organization (IHTSDO©) for U.S. distribution through the HHS so that all healthcare providers can benefit from the translation-enabling technology.

Get the full story.

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12.) 2010 Healthcare Benchmarks: Telehealth and Telemedicine

Telehealth and Telemedicine This 20-page resource provides actionable information from 139 healthcare organizations on their utilization of telehealth and telemedicine. This resource documents trends and metrics on current and planned initiatives in the use of telehealth and telemedicine, provides lessons from early adopters and identifies emerging applications of these technologies.

Learn more about this resource.

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13.) HealthSounds Podcast: How Data-Sharing Changes Framework of Patient-Centered Medical Home

PCMH Transformation Metcare COO Dr. Jose Guethon describes how the sharing of utilization and financial data with physicians in a medical home pilot has impacted the practice and changed workflow, patient access, customer service and other key metrics.

Listen to this podcast.

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