Dear Healthcare Intelligence Network Client,

Despite the fact that most complementary and alternative medicine (CAM) services are not reimbursable and paid for out-of-pocket, more patients are demanding these services from providers. In a featured story this week, learn how many hospitals now integrate CAM with traditional clinical practices and the top two reasons for this decision. The results may surprise you. Incidentally, my family had a close encounter with CAM recently. Read about and respond to this experience in the HIN blog.

Even if CAM wasn't on your organizational radar this year, there were likely other top-of-mind trends that impact your coming year's planning. Just a few days remain to share them via HIN's fourth annual Healthcare Trends e-survey and receive a complimentary e-summary — and essential planning tools for the year ahead.

Your colleague in the business of healthcare,
Patricia Donovan
Editor, Healthcare Business Weekly Update

Please pass this along to any of your colleagues or, better yet, have them sign up to receive their own copy at http://www.hin.com/freenews2.html where you can also learn about our other news services.


Healthcare Business Weekly Update
Volume X, No. 26
September 29, 2008

Sponsored by: Engaging Physicians in Pay for Performance: Promoting Partnerships That Align Data, Dollars, Care & Quality

In Engaging Physicians in Pay for Performance: Promoting Partnerships That Align Data, Dollars, Care & Quality, two industry leaders chronicle the development of mutually beneficial provider-plan partnerships in PFP. They identify practice workflow issues that can derail physician participation in PFP and provide inside details on how they have engaged physicians in PFP programs and sustained motivation for continued participation.

For more information, please visit:http://store.hin.com/product.asp?itemid=3836


Table of Contents
  1. Improving Healthcare through IT, E-health Exchange
  2. Transparency e-Tools: Healthcare IT That Meets Employer, Consumer and Accreditation Demands
  3. Patient Demand Drives More Hospitals to Offer CAM Services
  4. Complementary and Alternative Medicine & 'Wellness' Guidelines, Second Edition
  5. Featured Healthcare Podcast: Emergency Department Diversion Through Behavioral Health Linkages
  6. CIGNA Patients Rate Behavioral Healthcare Experience
  7. Consultation Skills for Mental Health Professionals
  8. Hospital Case Managers to Steer Discharged Medicaid Patients to Long-Term Services
  9. The Medicaid Population: Making a Difference with Disease Management
  10. New Public-Private Group Will Help Accelerate Health IT Adoption
  11. The Business Case for Web 2.0 in Healthcare: Building Brands and Redefining the Patient Experience
  12. Featured Healthcare Business White Paper: Health & Wellness Coaching in 2008


1. Improving Healthcare through IT, E-health Exchange

With the national dialogue on healthcare reaching epidemic levels, a distinguished group of bipartisan health policy and technical experts have released a report calling for accelerating adoption and use of health IT and electronic health information exchange (HIE) to speed improvements in the U.S. healthcare system.

To read this story in its entirety, go to:
http://www.hin.com/sw/Hindustry_MC092908.html



2. Transparency e-Tools: Healthcare IT That Meets Employer, Consumer and Accreditation Demands

In this special report, contributing authors describe the challenges of developing Web technologies that support decision-making and promote good health, building effective performance metrics, structuring incentive programs and getting people to use them.

For more information, please visit:
http://store.hin.com/product.asp?itemid=3702



3. Patient Demand Drives More Hospitals to Offer CAM Services

Hospitals across the nation are responding to patient demand and integrating complementary and alternative medicine (CAM) services with the conventional services they normally provide, according to the results of a new survey released by Health Forum, a subsidiary of the American Hospital Association (AHA).

To read this story in its entirety, go to:
http://www.hin.com/sw/hospital_HSmanagement092908.html



4. Complementary and Alternative Medicine & 'Wellness' Guidelines, Second Edition

This is a 237-page toolbox of general information, guidelines and benefit interpretation for the effective clinical and resource management of alternative medicine and preventive healthcare services.

For more information, please visit:
http://store.hin.com/product.asp?itemid=2965



TALK TO THE HIN COMMUNITY: Share your reaction to a story or a strategy that's working at your organization. Send an email to editor@hin.com or post a comment to the HIN blog at:
http://blog.hin.com/

5. Featured Healthcare Podcast: Emergency Department Diversion Through Behavioral Health Linkages

East Jefferson General Hospital (EJGH) is doing things a little differently to try to reduce ER usage among their mental health patients. According to Joe Eppling, assistant vice president of post acute and behavior health services for EJGH, placing a psychiatric nurse in the ER around the clock enables hospital staff to really know the population they are treating, and in turn reduce ER "super users." Eppling also discusses the effect medical homes and transitional care units could have on the mental health population and suggests optimal ER wait times for this population.

To listen to this podcast in its entirety, please visit:
http://www.hin.com/podcasts/podcast.htm#64



6. CIGNA Patients Rate Behavioral Healthcare Experience

CIGNA is inviting the people who use its behavioral healthcare network to tell CIGNA how they feel about their behavioral healthcare professional. Individuals can complete a simple online survey and rate their behavioral healthcare experience across a broad range of factors, such as how easy it was to make an appointment, whether they were seen on time, the physical condition of the caregiverís office, as well as the quality of the treatment itself.

To read this story in its entirety, go to:
http://www.hin.com/sw/behavioral_health092908.html



7. Consultation Skills for Mental Health Professionals

Consultation Skills for Mental Health Professionals provides a comprehensive source for working with a diverse clientele in a variety of settings, discussing both traditional mental health consultation models and the fast-growing field of organizational consulting.

For more information, please visit:
http://store.hin.com/product.asp?itemid=3626



8. Hospital Case Managers to Steer Discharged Medicaid Patients to Long-Term Services

In an effort to help discharged Medicaid patients find alternatives to nursing facilities, the Oregon Department of Human Services (DHS) will place a community case manager at a Lane County hospital to give discharged Medicaid patients information about local community long-term services. The pilot program is being funded from a $1.6 million grant from CMS to the Oregon DHS. The goal of the pilot is to create similar information services in other Oregon communities over time.

To read this story in its entirety, go to:
http://www.hin.com/sw/long_term_care092908.html


There are other free email newsletters available from HIN!

HealthCoach Huddle, a monthly e-newsletter, brings you the most up-to-date news on health coaching, from coaching strategies to interviews and quotables from the industry's leading health coaches.

Medical Home Monitor tracks the construction of medical homes around the country and their impact on healthcare access, quality, utilization and cost. As providers and payors reframe care delivery, this monthly e-newsletter will cover the pilots, practice transformations, tools and technology that will guide healthcare organizations toward clinical excellence.

To sign up for our free email newsletters, please visit
http://www.hin.com/freenews2.html


9. The Medicaid Population: Making a Difference with Disease Management

In this special report, expert speakers delve into Medicaid concerns ranging from eligibility and patient engagement to marketing strategies and provider connections as they explain how DM programs can integrate and improve care for those in need.

For more information, please visit:
http://store.hin.com/product.asp?itemid=3358



10. New Public-Private Group Will Help Accelerate Health IT Adoption

Building on the successes of the American Health Information Community (AHIC), AHIC Successor, Inc. has established a board of directors to lead its efforts to accelerate the adoption of a nationwide, interoperable health information system.

To read this story in its entirety, go to:
http://www.hin.com/sw/healthLaw_regulation092908.html



11. The Business Case for Web 2.0 in Healthcare: Building Brands and Redefining the Patient Experience

In this special report, three industry experts recount how strategic utilization of Web 2.0 tools is driving prospective patients to their Web sites and to their facilities in record numbers, and they offer strategies for Web 2.0 adoption.

For more information, please visit:
http://store.hin.com/product.asp?itemid=3818



12. Featured Healthcare Business White Paper: Health & Wellness Coaching in 2008

Health coaching — with its focus on wellness, prevention and healthy lifestyle choices — has established its value to the healthcare industry. In February 2008, the Healthcare Intelligence Network (HIN) conducted an e-survey on health and wellness coaching programs and received response from 235 organizations, many of whom have implemented successful coaching programs. This white paper from the Healthcare Intelligence Network discussed patient outcomes, factors that contribute to a successful program and the challenges of calculating ROI in a fledgling program.

To download this complimentary white paper, please visit:
http://www.hin.com/library/registerhwc.html


Contact HIN:

Editor: Patricia Donovan, pdonovan@hin.com;
Associate Editor: Jessica Papay, jpapay@hin.com;
Sales & Marketing Coordinator: Deirdre McGuinness, dmcguinness@hin.com;
Publisher: Melanie Matthews, mmatthews@hin.com

For more information on the products and services available through
the Healthcare Intelligence Network, contact us at (888) HIN-3530
(446-3530), (732) 528-HIN8, (528-4468), fax (732) 292-3073 or email
us at info@hin.com

While we encourage you to forward this email to your
colleagues, these articles may not be redistributed in any other publication,
reproduced for publication in any form, distributed on an intranet or network or
by e-mail distribution or distributed for commercial purposes without the express
written permission of the Healthcare Intelligence Network.


All contents of this message Copyright 2008