Dear Healthcare Intelligence Network Client,

There's somewhat of a "retail" theme to this week's issue. A new report from Gordian Health Solutions finds that stressed employees are 4.4 percent less productive at work than those reporting no stress in the past year. The retail industry had the greatest productivity loss associated with high stress levels (5.3 percent), followed by finance (5.1 percent) and construction (4.7 percent). This is the first study we've seen that quantifies presenteeism — the phenomenon of employees showing up to work when ill or otherwise not up to par, resulting in lower productivity and performance. No doubt we'll see more stress management efforts by employers in response to these statistics.

On another "retail" note, in a study from the American Public Health Association, consumers gave retail clinics high marks for quality of care, cost and staff qualifications. The study also found that more health plans are covering services performed at retail clinics — from 42 percent of plans in 2007 to 62 percent in 2008. To get some perspectives from a payor and a provider already in the retail clinic space, please visit the HIN blog.

Your colleague in the business of healthcare,
Patricia Donovan
Editor, Healthcare Business Weekly Update

Please pass this along to any of your colleagues or, better yet, have them sign up to receive their own copy at http://www.hin.com/freenews2.html where you can also learn about our other news services.


Healthcare Business Weekly Update
Volume VIX, No. 10
June 2, 2008

Sponsored by: Managing the Chronic Pain Patient: Strategies to Improve Quality of Life and Reduce Excessive Healthcare Utilization

During Managing the Chronic Pain Patient: Strategies to Improve Quality of Life and Reduce Excessive Healthcare Utilization, a 90-minute webinar on June 11, 2008, two industry experts will describe the key features and outcomes of their organizationís chronic pain management programs.

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Table of Contents
  1. Higher Standard Treating Chronically Ill Could Save Medicare $50 Billion
  2. Managed Medicare and Medicaid Factbook: 2008
  3. Study Finds Satisfaction with Retail-Based Health Clinics Remains High
  4. Retail Clinics 1.0: Selling the Care Model to Payors and Providers
  5. Featured Healthcare Podcast: Driving Improvements in Health Coaching Outcomes Through Physician Collaboration and Coordination
  6. Stressed Employees 4.4 Percent Less Productive at Work
  7. Workplace Wellness Case Studies: Tactics To Promote Health and Reduce Risk
  8. Florida Diversion Program Saves By Using Home- And Community-Based Care
  9. Adult Day Services Letter
  10. New Efforts to Help Improve Medical Products for Patient Safety and Quality of Medical Care
  11. The Handbook of Patient Safety Compliance: A Practical Guide for Health Care Organizations
  12. Featured White Paper: Achieving HIPAA Compliance with Enterprise Single Sign-On


1. Higher Standard Treating Chronically Ill Could Save Medicare $50 Billion

By benchmarking the treatment of chronically ill patients in the last two years of life to the standards of the Mayo Clinic, Medicare could save $50.1 billion over five years, according to a report from the Dartmouth Institute for Health Policy and Clinical Practice. Medicare pays many hospitals and their doctors more than the most efficient and effective healthcare institutions to treat chronically ill people, yet gets worse results, the report said.

To read this story in its entirety, go to:
http://www.hin.com/sw/Hindustry_MC060208.html



2. Managed Medicare and Medicaid Factbook: 2008

The Managed Medicare and Medicaid Factbook: 2008 has current and historical statistics so you can easily make plan-by-plan or state-by-state comparisons to suit your analytical needs.

For more information, please visit:
http://store.hin.com/product.asp?itemid=2815



3. Study Finds Satisfaction with Retail-Based Health Clinics Remains High

According to the latest WSJ.com/Harris Interactive healthcare study, U.S. adults who have used retail health clinics in a pharmacy or retail chain are very/somewhat satisfied with the quality of the care (90 percent), cost (86 percent) and staff qualifications (88 percent). The study also found that more health plans are covering retail clinic services this year as compared to last year. As in prior surveys on this topic, the biggest driver of satisfaction appears to be convenience, with 73 percent very satisfied and another 20 percent somewhat satisfied with the convenience of these clinics.

To read this story in its entirety, go to:
http://www.hin.com/sw/hospital_HSmanagement060208.html



4. Retail Clinics 1.0: Selling the Care Model to Payors and Providers

This 40-page special report offers advice from the retail clinic trenches, where many health plans already reimburse for services dispensed at retail clinics and providers are partnering with or launching their own retail or "convenience" clinics.

For more information, please visit:
http://store.hin.com/product.asp?itemid=3802



TALK TO THE HIN COMMUNITY: Share your reaction to a story or a strategy that's working at your organization. Send an email to editor@hin.com or post a comment to the HIN blog at:
http://blog.hin.com/

5. Featured Healthcare Podcast: Driving Improvements in Health Coaching Outcomes Through Physician Collaboration and Coordination

In this podcast, Margaret Moore, CEO of Wellcoaches Corporation, discusses the effects a physician's health choices and behaviors can have on a patient's compliance with health coaching efforts, the role of a medical fitness coach in primary care, and the impact positive psychology can have on health coaching.

To listen to this podcast in its entirety, please visit:
http://www.hin.com/podcasts/podcast.htm#57



6. Stressed Employees 4.4 Percent Less Productive at Work

New research shows that in terms of productivity loss on the job, stressed-out employees cost their employers more than individuals reporting little to no stress. The latest research from Gordian Health Solutions, Inc. measured results from personal health assessments and Work Limitations Questionnaires (WLQ ©1998, The Health Institute, all rights reserved) from over 65,000 employees across a wide range of industries.

To read this story in its entirety, go to:
http://www.hin.com/sw/behavioral_health060208.html



7. Workplace Wellness Case Studies: Tactics To Promote Health and Reduce Risk

This special report looks at whatís working in health plan wellness and health promotion programs — award-winning and unique efforts, best practices, ROI and lessons learned.

For more information, please visit:
http://store.hin.com/product.asp?itemid=3312



8. Florida Diversion Program Saves By Using Home- And Community-Based Care

By utilizing home- and community-based care instead of Medicaid-funded nursing homes, the Long-Term Care Community Diversion Program saved the state of Florida $2,061.99 for each person in the program. The program was developed in 1998 through the stateís Department of Elder Affairs, in conjunction with the Agency for Health Care Administration and uses adult day services, home healthcare and a variety of other programs.

To read this story in its entirety, go to:
http://www.hin.com/sw/long_term_care060208.html


There are other free email newsletters available from HIN!

Healthcare Daily Data Bytes put at your fingertips each day a "Data Byte" from the healthcare industry — facts, figures, statistics and percentages on healthcare spending, costs, utilization and performance. You can also register for free access to Healthcare Daily Data Byte archives.

HealthSounds Podcasts delivers a free weekly audio interview with a healthcare innovator to your e-mailbox. Listen to thought leaders answer key questions about the most pressing issues and trends in healthcare — impact of retail clinics, implications of Web 2.0 for healthcare, medical home models and much more.

To sign up for our free email newsletters, please visit
http://www.hin.com/freenews2.html


9. Adult Day Services Letter

Each month, you'll get the latest management intelligence regarding financing, marketing and staffing adult day services programs, program planning, funding opportunities and legislative alerts.

For more information, please visit:
http://store.hin.com/product.asp?itemid=2616



10. New Efforts to Help Improve Medical Products for Patient Safety and Quality of Medical Care

Complementary efforts are underway at the FDA and CMS to improve patient safety and the quality of medical care. In a white paper released by the FDA, the agency describes plans for the Sentinel Initiative, which will include the development of a new electronic system that will enable FDA to query a broad array of information to identify possible post-market adverse events. That Sentinel System will be created through public-private partnerships and will capitalize on existing large electronic claims and medical records data sources maintained by private and government entities that agree to participate in this nationwide effort.

To read this story in its entirety, go to:
http://www.hin.com/sw/healthLaw_regulation060208.html



11. The Handbook of Patient Safety Compliance: A Practical Guide for Health Care Organizations

Written for virtually every professional and leader in the healthcare field, as well as students who are preparing for careers in health services delivery, this book presents a framework for developing a patient safety program, shows how best to examine events that do occur and reveals how to ensure that appropriate corrective and preventative actions are reviewed for effectiveness.

For more information, please visit:
http://store.hin.com/product.asp?itemid=3224



12. Featured White Paper: Achieving HIPAA Compliance with Enterprise Single Sign-On

To achieve HIPAA compliance, organizations must adopt and enforce several policies, processes and procedures. Although enterprise single sign-on solutions can help with these initiatives, the technologies, capabilities, costs and requirements of Enterprise Single Sign-On (ESSO) solutions vary greatly. Learn how the successful implementation of ESSO can support not only the HIPAA compliance requirements for technical, administrative and physical safeguard standards but can also provide workflow advantages.

To download this complimentary white paper, please visit:
http://www.hin.com/library/registerahs.html


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