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From the editor

Dear Healthcare Intelligence Network Client,

HIN Managing Editor Patricia Donovan

Online interaction with patients and health plan members will engage these individuals in health management, setting up healthcare organizations for success in patient-centered models such as the medical home and ACOs. That's one of 10 tips for patient engagement in a new Institute for Health Technology Transformation report profiled in this week's issue.

Health IT also links patients in rural areas to health services they might not otherwise be able to access. CMS's new telemedicine rule, another featured story this week, simplifies the credentialing and privileging processes among providers to enhance access to telemedicine by remote patients.

Didn't have a chance to read the results from our 2010 Telehealth and Telemedicine survey? Download the executive summary here.

Your colleague in the business of healthcare,
Patricia Donovan
Editor, Healthcare Business Weekly Update

Please send comments, questions and replies to pdonovan@hin.com.

HIN Associate Editor Jessica Papay
Associate Editor:
Jessica Papay, jpapay@hin.com

Publisher:
Melanie Matthews, mmatthews@hin.com

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May 9, 2011
Vol. XIII, No. 18

Sponsored by:
Reducing Readmissions Through Multi-Disciplinary Post-Discharge Support

This week's industry news:

  1. New CMS Telemedicine Rule Preserves Access for Rural Patients
  2. 2011 Performance Benchmarks in Telehealth & Telemedicine
  3. How Patient-Centered Care Redefines Patient-Physician Roles
  4. Guide to Physician Engagement
  5. Healthcare Business White Paper: Patient Flow Logistics and Tracking Software
  6. Top 10 Ways to Engage Patients and Members
  7. New Chart: Top 5 Telehealth Tools for Patients and Plan Members
  8. Health IT in Care Management
  9. Wellness Programs with Positive Incentives Linked to Reduced Hospital Costs
  10. Evaluating Health and Wellness Incentive Programs
  11. EHRs Can Help Save the Planet
  12. Healthcare Online 2010
  13. HealthSounds Podcast: Improving Medication Adherence Benchmarks
Please pass this along to any of your colleagues or, better yet, have them sign up to receive their own copy and learn about our other news services.

Missed the last issue? Read it here.

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This week's industry news

1.) New CMS Telemedicine Rule Preserves Access for Rural Patients

A new rule from CMS for telemedicine services will help keep beneficiaries in rural and remote areas dialed in through telemedicine.

Get the full story.

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2.) 2011 Performance Benchmarks in Telehealth & Telemedicine

2011 Benchmarks in Telehealth & Telemedicine Packed with actionable new information from 111 healthcare organizations on their utilization of telehealth and telemedicine, this second annual analysis documents trends and metrics on current and planned telehealth and telemedicine initiatives and includes a year-over-year comparison of telehealth trends from 2009 to 2010.

Learn more about this resource.

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3.) How Patient-Centered Care Redefines Patient-Physician Roles

Patient-physician dynamics change when a practice opts to deliver team-based care, explains Barbara Wall, J.D., president of Hagen Wall Consulting.

Get the full story.

>>Return to this week's industry news


4.) Guide to Physician Engagement

Guide to Physician Engagement This resource deconstructs the physician culture and suggests tactics for converting reluctant physicians into champions for healthcare improvement. Q&A chapter answers more than 40 questions on the engagement of physicians.

Learn more about this resource.

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5.) Healthcare Business White Paper: Patient Flow Logistics and Tracking Software Solving Patient Throughput and Capacity Challenges

Regardless of how capable the clinician or advanced the medical technology, hospital patients will perceive their care to be substandard when delays and clumsy interdepartmental handoffs occur. Discover what is needed to manage the patient flow process in this white paper.

Download this complimentary white paper.

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6.) Top 10 Ways to Engage Patients and Members

A new report identifies the top 10 things healthcare organizations need to know to engage patients and health plan members. First on the list: patients are already getting and using health information online; shouldn’t they be getting more from providers?

Get the full story.

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7.) New Chart: Top 5 Telehealth Tools for Patients and Plan Members

Top Telehealth Tools for Patients, Plan Members With an increase in telehealth use to expand healthcare access and curb costs, we wanted to see which telehealth tools are most often offered to patients and health plan members.



Click here to view the chart.

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8.) Health IT in Care Management to Improve Health and Effect Behavior Change

Health IT in Care Management This 35-page report describes how technology has enhanced patient engagement and self-management in specific populations. It provides the prerequisites for using technologies to engage patients in chronic disease improvement programs, setting the scene for care management and behavior change.

Learn more about this resource.

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9.) Wellness Programs with Positive Incentives Linked to Reduced Hospital Costs

A new study shows that wellness programs incorporating positive incentives can lead to behavior changes that, over time, can lower healthcare costs.

Get the full story.

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10.) Evaluating Health and Wellness Incentive Programs for Behavior Change

Evaluating Health and Wellness Incentive Programs The director of member engagement for Premera Blue Cross shares his organization's techniques and strategies to increase engagement in and results from health and wellness programs in this 45-minute on-demand webinar.

Learn more about this resource.

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11.) EHRs Can Help Save the Planet

A recent report by Kaiser Permanente shows that the use of EHRs can dramatically reduce carbon emissions, waste and water consumption.

Get the full story.

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12.) Healthcare Online 2010

Healthcare Online 2010 This resource assesses online consumer activities and their impact on the healthcare system. A comprehensive directory of useful websites is also included. The handbook is designed to guide healthcare administrators, marketers, and professionals in understanding patient expectations and how the Internet can be used as a provider-patient networking tool to enhance patient satisfaction.

Learn more about this resource.

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13.) HealthSounds Podcast: Improving Medication Adherence Benchmarks Through Community Pharmacist Interventions

Janice Pringle Training community pharmacists in the art of motivational interviewing can boost medication adherence levels in the patients who visit them, according to Janice Pringle, Ph.D, director of the program evaluation research unit at the University of Pittsburgh School of Medicine. In a unique intervention, the university is collaborating with Highmark Blue Cross Blue Shield and Rite-Aid pharmacies to deploy the training to 120 participating pharmacies to reduce medication non-adherence, a problem associated with an estimated $290 billion in avoidable medical spending every year, according to a recent New England Healthcare Institute estimate.

Dr Pringle describes the three primary reasons for medication non-adherence driving the intervention, the benefits of training the pharmacists in motivational interviewing and the pharmacy's role in the project.

Listen to this podcast.

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