Dear Healthcare Intelligence Network Client,

The healthcare industry expects consumers to own their own health, but unprepared patients often feel guilty about taking doctors' time during visits and don't ask critical questions. This week, we heard from two organizations whose patient education efforts are empowering consumers during visits, improving health outcomes and in some cases reducing treatment costs. First, physicians in Community Care of North Carolina's medical home pilot report higher levels of preparedness, understanding and compliance among Medicaid patients with diabetes following case managers' education efforts. See the HIN blog for more details.

These extra minutes of informed conversation can also reduce unnecessary procedures. In a story this week, OptumHealth describes how a significant number of consumers choose less invasive or non-surgical alternatives after participating in its award-winning treatment decision support program, in which specially trained nurses prepare patients for physician encounters and potential hospitalizations. Participants are urged to consider the recovery process in terms of impairment of daily activities, work restriction, or just general activity limitation, and not just the treatment itself.

Just one week remains to take our e-survey on pain management initiatives and receive a complimentary summary of responses from the more than 100 healthcare companies that have already participated.

Your colleague in the business of healthcare,
Patricia Donovan
Editor, Healthcare Business Weekly Update

Please pass this along to any of your colleagues or, better yet, have them sign up to receive their own copy at http://www.hin.com/freenews2.html where you can also learn about our other news services.


Healthcare Business Weekly Update
Volume X, No. 1
March 24, 2008

Sponsored by: Building a Diabetes Medical Home: The Impact on Practice Work Flow, Patient Outcomes and Healthcare Costs

During Building a Diabetes Medical Home: The Impact on Practice Work Flow, Patient Outcomes and Healthcare Costs, a 90-minute webinar available on CD-ROM or on-demand replay, an expert panel of speakers provides the inside details on how they have implemented the medical home model to improve outcomes for diabetes care.

For more information, please visit:
http://store.hin.com/product.asp?itemid=3769


Table of Contents
  1. Overcoming Barriers to Disease Management for the Medicaid Population
  2. Delivering Disease Management to Medically Underserved Populations Plus 21 Strategies for Making and Keeping Contact with Hard-to-Reach Clients
  3. Most Republicans Think U.S. Healthcare System is Best in the World, Democrats Disagree
  4. Changing the U.S. Health Care System, Second Edition
  5. Featured Healthcare Business White Paper: Healthcare Consumerism: The New Wave of Healthcare?
  6. One out of 10 Elderly Adults Drinks Excessively
  7. Alcohol/Substance Abuse & Dependency-Clinical Guideline, 2nd Edition
  8. Oklahoma Believes Nursing Homes Should be Financially Responsible
  9. Financial Management for Medical Groups, 2nd edition
  10. CMS Selects National Government Services to Administer Medicare Claims Payment
  11. Managed Medicare & Medicaid, Volume IV
  12. Worth Repeating: Treatment Decision Support Empowers Consumers, Reduces Discretionary Surgeries
  13. Case Studies in Best Practices in Healthcare Consumer Empowerment


1. Overcoming Barriers to Disease Management for the Medicaid Population

Philip Bonaparte, M.D., chief medical officer for Horizon NJ Health, discusses how to create a successful disease management program, and the possible challenges that could arise with a program when working with the Medicaid population.

Certain populations present their own challenges when it comes to complying with a Disease Management (DM) program. The Medicaid population is one of the most popular groups of individuals where a DM program should be provided. However, one of the challenges that could arise with the Medicaid population is locating the member and being able to have contact with that member.

To read this story in its entirety, go to:
http://www.hin.com/sw/Hindustry_MC032408.html



2. Delivering Disease Management to Medically Underserved Populations Plus 21 Strategies for Making and Keeping Contact with Hard-to-Reach Clients

This 46-page special report highlights how many organizations are employing novel methods to make contact with Medicaid and Medicare beneficiaries, the categorically needy and others and engaging them in successful disease management (DM) programs.

For more information, please visit:
http://store.hin.com/product.asp?itemid=3755



3. Most Republicans Think U.S. Healthcare System is Best in the World, Democrats Disagree

A recent survey by the Harvard School of Public Health (HSPH) and Harris Interactive finds that Americans are generally split on the issue of whether the United States has the best healthcare system in the world (45 percent believe the U.S. has the best system; 39 percent believe other countries have better systems; 15 percent don't know or refused to answer) and that there is a significant divide along party lines. Nearly seven in 10 Republicans (68 percent) believe the U.S. healthcare system is the best in the world, compared to just three in 10 (32 percent) Democrats and four in 10 (40 percent) Independents who feel the same way.

To read this story in its entirety, go to:
http://www.hin.com/sw/hospital_HSmanagement032408.html



4. Changing the U.S. Health Care System, Second Edition

This report is a thoroughly revised and updated compendium of the most current thought on three key components of health care policy-improving access, controlling costs, and ensuring quality. Written by a stellar panel of experts in the field of health care policy, this second edition highlights the most recent research relevant to health policy issues.

For more information, please visit:
http://store.hin.com/product.asp?itemid=2720



Please Forward This Issue

If you haven’t already done so, please forward this issue to one or two of your business associates. Thanks so much.

To subscribe, please visit:
http://www.hin.com



5. Featured Healthcare Business White Paper: Healthcare Consumerism: The New Wave of Healthcare?

With the age of healthcare consumerism and its retail orientation upon us, consumers need the right information to make educated decisions about their healthcare. A recent Healthcare Intelligence Network (HIN) webinar on healthcare trends begged the question: Will consumerism in healthcare, also known as its retail orientation, succeed in transforming the industry in terms of quality and patient behaviors? HIN conducted a non-scientific online survey in December 2007 where more than 150 organizations including hospitals, physician organizations and health plans weighed in on the debate.

To download this complimentary white paper, please visit:
http://www.hin.com/library/registerhccnw.html



6. One out of 10 Elderly Adults Drinks Excessively

One out of 10 elderly adults on Medicare reports drinking more alcohol than is recommended, according to a new study from Brandeis University. “Even though alcohol problems are more prevalent in younger people, a substantial proportion of older adults are consuming alcohol in amounts that exceed recommended guidelines,” said study co-author Elizabeth Merrick, senior scientist at Brandeis University’s Heller School for Social Policy and Management. The study sheds light on a complex problem that has received scant attention and is often missed by healthcare and other providers, she said.

To read this story in its entirety, go to:
http://www.hin.com/sw/behavioral_health032408.html



7. Alcohol/Substance Abuse & Dependency-Clinical Guideline, 2nd Edition

This is an 89-page clinical guideline for screening, evaluation and management of alcohol and substance abuse disorders with extensive references and resources. Review criteria for out- or inpatient care, admission, continuing care and discharge are included.

For more information, please visit:
http://store.hin.com/product.asp?itemid=3604



8. Oklahoma Believes Nursing Homes Should be Financially Responsible

The Oklahoma Senate unanimously passed a bill that would require nursing homes to prove their financial stability. A growing number of nursing homes in Oklahoma are not financially sound and cannot respond to legitimate claims for compensation when one of their residents is seriously injured or killed due to neglect or abuse.

To read this story in its entirety, go to:
http://www.hin.com/sw/long_term_care032408.html


There are other free email newsletters available from HIN!

Healthcare Daily Data Bytes put at your fingertips each day a "Data Byte" from the healthcare industry — facts, figures, statistics and percentages on healthcare spending, costs, utilization and performance. You can also register for free access to Healthcare Daily Data Byte archives.

HealthSounds Podcasts delivers a free weekly audio interview with a healthcare innovator to your e-mailbox. Listen to thought leaders answer key questions about the most pressing issues and trends in healthcare — impact of retail clinics, implications of Web 2.0 for healthcare, medical home models, and much more.

To sign up for our free email newsletters, please visit
http://www.hin.com/freenews2.html


9. Financial Management for Medical Groups, 2nd edition

This is an essential financial-management handbook for practice administrators, financial managers and entry-level administrators. This second edition covers the basics of financial management, including financial analysis, budgeting, cash-flow analysis and cost accounting.

For more information, please visit:
http://store.hin.com/product.asp?itemid=3422



10. CMS Selects National Government Services to Administer Medicare Claims Payment

The Centers for Medicare & Medicaid Services (CMS) has announced that National Government Services (NGS) has been awarded a contract of up to five years for the combined administration of Part A and Part B Medicare claims payment in Connecticut and New York.

For more information, please visit:
http://www.hin.com/sw/healthLaw_regulation032408.html



11. Managed Medicare & Medicaid, Volume IV

Managed Medicare & Medicaid, Volume IV is a fully updated and completely revised resource that presents the very latest data you need to establish the most advantageous contracts and benchmark against other organizations.

For more information, please visit:
http://store.hin.com/product.asp?itemid=3622



12. Worth Repeating: Treatment Decision Support Empowers Consumers, Reduces Discretionary Surgeries

Dr. Harlan Levine, chief medical officer of OptumHealth Care Solutions, describes how a treatment decision support program is empowering healthcare consumers, reducing discretionary evaluations and procedures and getting high satisfaction ratings from patients. The program is a finalist in the URAC Best Practice for Consumer Empowerment and Protection Awards.

To finish reading this transcript excerpt, please visit:
http://www.hin.com/sw/worth_repeating032408.html



13. Case Studies in Best Practices in Healthcare Consumer Empowerment

During this 60-minute webinar, available on CD-ROM or as an on-demand presentation, an expert panel of speakers described how their respective organizations are empowering consumers, ranging from treatment decision support to increasing the use of evidence-based services.

For more information on this webinar and to listen to pre-conference comments, please visit:
http://store.hin.com/product.asp?itemid=3775


Contact HIN:

For more information on the products and services available through
the Healthcare Intelligence Network, contact us at (888) HIN-3530
(446-3530), (732) 528-HIN8, (528-4468), fax (732) 292-3073 or email
us at info@hin.com

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