This Week's Challenge: Targeted case management interventions across the health continuum are resulting in more efficient and appropriate care delivery and utilization of healthcare resources. We wanted to see which populations are targeted most frequently by case management.
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What We Learned:
The Healthcare Intelligence Network's Second Annual Case Management e-survey conducted in January 2011 captured the details of contemporary case management and program-driven results in healthcare utilization, cost and compliance from 201 healthcare organizations. According to survey respondents, the five populations most targeted by case management are:
- Complex comorbid: 80.3 percent
- Costly injuries/illness: 72.5 percent
- Frequent utilizers: 71.1 percent
- Non-compliant: 60.6 percent
- Acute phase of illness: 60.6 percent
For additional research data and insights on this topic:
Download the executive summary of 2011 Benchmarks in Healthcare Case Management: Responsibilities, Results & ROI.
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Excerpted from 2011 Benchmarks in Healthcare Case Management: Responsibilities, Results & ROI, a 40-page special report that provides actionable information from 201 healthcare organizations on the prominence, placement and responsibilities of case managers as well as program-driven results in healthcare utilization, cost and compliance. This second annual analysis of healthcare case management trends is packed with metrics and measures on current and planned case management initiatives, presented in more than 40 easy-to-follow graphs and tables.