Healthcare Performance Benchmarks
Healthcare Performance Benchmarks
August 3, 2011Vol. I. No. 30

Regular Meetings Reduce
Core Measure 'Misses'

Exceeding Core Measure Targets This Week's Challenge: With CMS moving toward a value-based purchasing system effective October 2012, the industry is struggling to improve core measurement scores before reimbursement levels are impacted. We wanted to see what organizations can do to improve their core measure scores. Click here to view a printable version of the table.

What We Learned: "We have regular performance improvement meetings. These meetings are attended by staff, administration, key physicians and also many times the CEO. We discuss all of our 'misses' facility by facility together and we solicit help from each other. How could we have done this? How are you doing it? What can we do better? Every miss is discussed and ownership is put on that. Why was that missed? Whose responsibility was it? Why did that happen? What do they now have in place so that this will not happen again? These meetings in our system are every two weeks. They are regular conference calls with all of our facilities and senior management participates as well. Every measure is called out. The good news is as you do better and better with the number of 'misses', the calls are shorter and shorter. Historically, they now last 20 to 30 minutes."

Source: Dr. Steven Berkowitz, president at SMB Health Consulting and former chief medical officer for the central and west Texas division of HCA at St. David's HealthCare.

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Excerpted from Healthcare Performance Improvement: Exceeding Core Measure Targets for Value-Based Reimbursement, a 45-minute webinar replay that shares practical strategies for improving core measures and modeling techniques to illustrate the impact of a hospital's failure to meet the measures.

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