Healthcare Performance Benchmarks
Healthcare Performance Benchmarks
June 1, 2011Vol. I. No. 21

Who Generates Unnecessary
ED Visits?

Who Generates Unnecessary ED Visits? This Week's Challenge: As consumers and payors take on greater responsibility for the efficiency of the healthcare system, healthcare organizations are targeting avoidable emergency room use. We wanted to see which populations are most responsible for unnecessary ED visits. Click here to view a printable version of the chart.

What We Learned: The Healthcare Intelligence Network's July 2010 Reducing Avoidable ER Use e-survey captured the steps that 90 healthcare organizations are taking to reduce avoidable use of the hospital ER. According to survey respondents, the top five populations linked to avoidable ER use are:

  • Avoidable visits (34.1 percent)

  • High utilizers (29.3 percent)

  • Medicaid (12.2 percent)

  • Other (9.8 percent)

  • Medicare (4.9 percent)

For additional research data and insights on this topic:

Download the executive summary of 2010 Performance Benchmarks in Reducing Avoidable ER Visits.

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Excerpted from 2010 Performance Benchmarks in Reducing Avoidable ER Visits, which addresses many concerns of avoidable ER visits by providing actionable information from 90 healthcare organizations on their efforts to reduce inappropriate use of the ED. This 50-page resource documents trends and metrics from emergency departments across the country that are successfully managing ER utilization.

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