Healthcare Performance Benchmarks
Healthcare Performance Benchmarks
May 25, 2011Vol. I. No. 20

Primary Contacts for
Medication Adherence

Primary Contacts for Medication Adherence This Week's Challenge: Medication adherence programs can improve patient care and lower healthcare costs by more effectively managing chronic medication utilization. We wanted to see who has primary contact with patients to improve medication adherence. Click here to view a printable version of the chart.

What We Learned: The January 2010 Medication Adherence e-survey by the Healthcare Intelligence Network captured the industry's efforts to improve medication adherence. As reported by 107 healthcare organizations, the healthcare professionals who contact patients most often to improve medication adherence are:

  • Primary care provider (40.8 percent)

  • Health advisor/health coach (36.7 percent)

  • Case manager (36.7 percent)

  • Pharmacist (34.7 percent)

  • Nurse practitioner (24.5 percent)

  • Social worker (12.2 percent)

For additional research data and insights on this topic:

Download the executive summary of 2010 Benchmarks in Medication Adherence and Management.

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Take this month's e-survey: Improving Patient Experience and Satisfaction

Download new market research: 2010 Benchmarks in Medication Adherence and Management

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Excerpted from 2010 Benchmarks in Improving Medication Adherence, a HIN resource that provides actionable information from 107 healthcare organizations on their efforts to improve medication adherence and compliance in their populations and the impact that medication therapy management programs are having on adherence levels, medication costs, ER visits, hospital and nursing home admissions, risk of death and other areas of concern.

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