Healthcare Performance Benchmarks
Healthcare Performance Benchmarks
May 4, 2011Vol. I. No. 17

Top 5 Telehealth Tools for
Patients and Plan Members

Top 5 Telehealth Tools for Patients and Plan Members This Week's Challenge: With an increase in telehealth use to expand healthcare access and curb costs, we wanted to see which telehealth tools are most often offered to patients and health plan members. Click here to view a printable version of the chart.

What We Learned: The Healthcare Intelligence Network's second annual Telehealth and Telemedicine e-survey conducted in September 2010 captured the nuts and bolts of telehealth services offered by 111 healthcare organizations, including the top five telehealth tools offered to patients and health plan members:

  • E-mail: 66 percent

  • Health assessments: 66 percent

  • Self-management tools: 64 percent

  • Health coaching: 62 percent

  • Education: 60 percent

For additional research data and insights on this topic:

Download the executive summary of 2011 Performance Benchmarks in Telehealth & Telemedicine.

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2011 Performance Benchmarks in Telehealth & Telemedicine

Excerpted from 2011 Performance Benchmarks in Telehealth & Telemedicine, a 60-page special report packed with actionable new information from 111 healthcare organizations on their utilization of telehealth & telemedicine. This resource documents trends and metrics on current and planned telehealth and telemedicine initiatives and includes a year-over-year comparison of telehealth trends from 2009 to 2010.

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