Healthcare Performance Benchmarks
Healthcare Performance Benchmarks
March 23, 2011Vol. I. No. 11

Top 5 Indicators of
Medical Home Effectiveness

Top 5 Indicators of Medical Home Effectiveness This Week's Challenge: The patient-centered medical home can deliver quality care at little or no added cost while improving patient and provider satisfaction. We wanted to see which metrics organizations evaluate to measure the effectiveness of the medical home. Click here to view a printable version of the chart.

What We Learned: The Healthcare Intelligence Network Medical Homes in 2010 e-survey captured the dynamics of the PCMH experience for more than 156 healthcare organizations. According to responding organizations, the top five indicators of medical home effectiveness are:

  • Patient satisfaction : 88.2 percent
  • Clinical outcomes: 85.3 percent
  • Provider satisfaction: 67.6 percent
  • Health claims: 58.8 percent
  • Patient compliance: 58.8 percent

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2010 Medical Home Performance Benchmarks: Adoption, Utilization and Results

Excerpted from 2010 Medical Home Performance Benchmarks: Adoption, Utilization and Results, the Healthcare Intelligence Network's second annual analysis of awareness, adoption, tools, technologies, challenges, benefits and outcomes of the PCMH model of care. This exclusive 65-page report analyzes the responses of 156 healthcare organizations to HIN's fourth annual Industry Survey on the PCMH Model, administered in March 2010. It updates metrics and measures on current and planned PCMH initiatives — including the emerging trend of the embedded case manager — as well as lessons learned and results from living PCMHs.

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