Healthcare Performance Benchmarks
Healthcare Performance Benchmarks
December 26, 2012Vol. II Issue 52

Reductions in Avoidable ER Visits

Reductions in Avoidable ER Visits This Week's Challenge: In today's value-based healthcare sphere, there are many motivators to reduce avoidable ER visits: quality improvement, core measure metrics, reimbursement and incentives, cost trend, accreditation and recognition of ACOs and PCMHs, to name a few. We wanted to see by what percentage healthcare organizations have reduced avoidable ER visits.

Click here to view a printable version of the chart.

What We Learned: HIN's Reducing Avoidable ER Visits e-survey conducted in October 2011 captured how 134 healthcare organizations are working to staunch the flow and expense of avoidable ED use and point low-acuity patients in the direction of appropriate care. According to survey respondents, their organizations reduced avoidable ER visit rates by the following percentages:

  • Too early to tell: 29.5 percent

  • 6 to 10 percent: 20.5 percent

  • 0 to 5 percent: 15.9 percent

  • 11 to 20 percent: 11.4 percent

  • Don't know: 11.4 percent

  • 31 percent or more: 6.8 percent

  • Other: 4.5 percent

  • 21 to 30 percent: 0 percent

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2012 Healthcare Benchmarks: Reducing Avoidable ER Visits

Excerpted from 2012 Healthcare Benchmarks: Reducing Avoidable ER Visits, which is designed to meet business and planning needs of hospitals, health plans, physician practices and others by providing critical benchmarks that show how the industry is working to reduce avoidable hospital emergency department visits.

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