Patient satisfaction and quality measures are the leading factors healthcare organizations use to evaluate the performance of case managers, according to the 2017 Healthcare Benchmarks: Case Management. The survey also identified eight other performance evaluation measures.
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2017 Healthcare Benchmarks: Case Management provides actionable information from 78 healthcare organizations on the role of case management in the healthcare continuum, from targeted populations and conditions to the advantages and challenges of embedded case management to CM hiring and evaluation standards. Assessment of case management ROI and impact on key care components are also provided.
This fifth comprehensive analysis of healthcare case management trends delivers 50 pages of newly collected metrics and measures on current and planned case management initiatives, presented in dozens of easy-to-follow graphs and tables.
This all-new data is derived from responses to the fifth Healthcare Intelligence Network Case Management Survey conducted in July 2017.
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This chart is sponsored by: Integrated Case Management: A New Approach to Transition Planning, a 45-minute webinar from August 2017, now archived for replay
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