What Are the Top Responsibilities of Telephonic Case Managers?

Healthcare Performance Benchmarks
December 10, 2014 Vol. IV Issue 49

Top Responsibilities of
Telephonic Case Managers

What Are the Top Responsibilities of Telephonic Case Managers? This Week's Challenge: Care continuity and transition management are among the key responsibilities of telephonic case managers, according to the 2014 Healthcare Benchmarks: Telephonic Case Management. Telephonic case managers also function as health coaches and patient educators, as well as perform a variety of care coordination tasks.

Click here to view a printable version of the chart and discover additional responsibilities of telephonic case managers.

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2014 Healthcare Benchmarks: Telephonic Case Management2014 Healthcare Benchmarks: Telephonic Case Management examines the populations served and tools employed by telephonic case managers, as well as the impact of these telephonic connections on health outcomes, utilization and the organization's bottom line.

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This chart is sponsored by: Physician Quality Rewards for Population Health Management

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© 2014 Healthcare Performance Benchmarks by Healthcare Intelligence Network.
Editor: Patricia Surdovel, psurdovel@hin.com;
Publisher: Melanie Matthews, mmatthews@hin.com

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