Healthcare Performance Benchmarks
Healthcare Performance Benchmarks
November 16, 2011Vol. I. No. 45

Top Percentages of Reduction
in Avoidable ER Visits

Percentage of Reduction in Avoidable ER Visits This Week's Challenge: As consumers and payors take on greater responsibility for the efficiency of the healthcare system, healthcare organizations are targeting avoidable ER use. We wanted to see how much healthcare organizations have reduced avoidable ER visits in their populations. Click here to view a printable version of the chart.

What We Learned: HIN's July 2010 Reducing Avoidable Emergency Room Visits e-survey captured the steps 90 healthcare organizations are taking to reduce avoidable use of the hospital ER. Survey respondents report the following reductions in avoidable ER use:

  • Too early to tell : 32.4 percent

  • 6 to 10 percent reduction: 21.6 percent

  • 11 to 20 percent reduction: 21.6 percent

  • 0 to 5 percent reduction: 8.1 percent

  • Don't know: 8.1 percent

For additional research data and insights on this topic:

Download the executive summary of 2011 Benchmarks in Reducing Avoidable Healthcare Utilization: Data to Drive Down ER Visits and Readmissions.

Missed last week's chart? View Top 5 Measures of Successful Incentives Programs.

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Read related blog post: 4 Key ACO Year-One Returns from CIGNA Accountable Care Effort

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Excerpted from 2011 Benchmarks in Reducing Avoidable Healthcare Utilization: Data to Drive Down ER Visits and Readmissions, which takes a comprehensive look at industry activity in the reduction of hospital readmissions and ER visits as a whole, then drills down to the health plan and hospital perspectives presented by survey respondents. The utilization reduction data documented in this benchmarks report are derived from two separate surveys conducted in 2010 by the Healthcare Intelligence Network, to which a total of 180 organizations responded.

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