Healthcare Performance Benchmarks
Healthcare Performance Benchmarks
October 12, 2011Vol. I. No. 40

Top 5 Success Metrics for ACOs

Top 5 Success Metrics for ACOs This Week's Challenge: Accountable care organizations (ACOs) create integrated delivery systems that encourage teams of physicians, hospitals and other providers to collaboratively coordinate care for ACO members. We wanted to see which metrics organizations use to measure ACO success. Click here to view a printable version of the chart.

What We Learned: The February 2011 Accountable Care Organizations e-survey by the Healthcare Intelligence Network set out to assess the industry’s awareness of and readiness for ACOs.
Responses provided by 228 healthcare organizations, submitted before CMS released its proposed rule, indicate that a significant segment of the industry is reframing its care delivery structure as an ACO or will do so in the near future. According to respondents, the top five ways to measure ACO success are:

  • Clinical outcomes: 75 percent

  • Health utilization: 60 percent

  • Patient satisfaction: 55 percent

  • Health claims: 50 percent

  • Provider satisfaction: 40 percent

For additional research data and insights on this topic:

Download the executive summary of 2011 Benchmarks in Accountable Care Organizations: Metrics from Early ACO Adopters.

Missed last week's chart? View "Who's Responsible for Reducing Readmissions?"

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Read related blog post: One Third of Medical Homes Will Join an ACO

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Excerpted from 2011 Benchmarks in Accountable Care Organizations: Metrics from Early ACO Adopters, which delivers actionable data from 228 healthcare companies that responded to HIN's February 2011 ACO readiness assessment. The result? A comprehensive snapshot of ACO awareness, participation, administration, targeted populations, payment models and much more from healthcare companies already immersed in the ACO architecture.

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