Healthcare Performance Benchmarks
Healthcare Performance Benchmarks
August 29, 2012Vol. II. No. 35

What's a Case Manager's
Average Monthly Caseload?

What's a Case Manager's Average Monthly Caseload? This Week's Challenge: Post-reform redesign of clinical care delivery and reimbursement underscore the healthcare case manager's dual roles as care coordinator and utilization manager. Case manager work locations, job focus and caseloads are evolving in response to these shifts in the healthcare landscape. We wanted to see the average monthly caseload for a case manager.

Click here to view a printable version of the chart.

What We Learned: HIN's Healthcare Case Management e-survey conducted in January 2012 captured the efforts and contributions of case management from 153 healthcare organizations, with a concentration on three new areas: trends in embedded case management, clinical conditions targeted by case managers and preferred case management certifications. The average monthly caseload for a case manager as reported by survey respondents is as follows:

  • 1 to 49: 31.1 percent

  • 50 to 99: 42.2 percent

  • 100 to 149: 15.6 percent

  • 150 to 199: 2.2 percent

  • 200 to 249: 3.3 percent

  • 250+: 2.2 percent

  • Other: 3.3 percent

Missed last week's chart? View Top Functionalities of Patient Registries.

Take this month's e-survey: Health & Wellness Incentives in 2012.

Interested in all open surveys? Review them here.

Download new market research: 2012 Trends in Embedded Case Management.

Read related blog post: Meet Healthcare Case Management Manager Barbara King — Nurses Key to Reinterpeted Vision of Case Management.

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2012 Healthcare Benchmarks: Healthcare Case Management

Excerpted from 2012 Healthcare Benchmarks: Healthcare Case Management, which provides actionable information from 153 healthcare organizations on the prominence, placement and responsibilities of case managers as well as case management-driven results in healthcare utilization, cost and compliance.

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