Healthcare Performance Benchmarks
Healthcare Performance Benchmarks
July 10, 2013Vol. III Issue 28

6 Competencies of a
Primary Clinical Health Coach

6 Competencies of a Primary Clinical Health Coach This Week's Challenge: Within value-based reimbursement, health coaches can play a critical role in managing the health of chronic care patients. Through the use of patient registries and the necessary skill sets, health coaches can drive population health management processes for the improved outcomes needed to succeed in a value-based system. We wanted to share the six competencies of a primary clinical health coach identified by the Iowa Chronic Care Consortium.

Click here to view a printable version of the table.

What We Learned: "We believe that you can change behaviors, and if you partner with patients, the likelihood of that is improving. Thatís part of what we think is an important ingredient in a health coach training program. You need to use a health coaching approach, which is different than an educational approach. Your job doesnít end when youíve told somebody to do something; it ends or it moves forward. The journey continues when you get better outcomes with that individual and they are more capable in self-care."

— William Appelgate, executive director of the Iowa Chronic Care Consortium.

Showcase your data in Healthcare Performance Benchmarks. If you have a healthcare chart you'd like to share, contact the Healthcare Intelligence Network at or toll-free at 888-446-3530.

Missed last week's chart? View How Healthcare Identifies Individuals for Care Transition Management.

Join our Online Communities: Twitter Facebook LinkedIn YouTube Pinterest

Take this month's e-survey: 10 Questions on Managing the Dually Eligible.

Interested in all open surveys? Review them here.

Download new market research: Health Coaching in 2013.

HINfographic: Population Health Management Reduces Risk and Spend Across Care Continuum.

Read related blog post: Q&A — Integrated Health Coaching Brightens Total Healthcare Picture of Population.

Share this data with colleagues on:

Health Coaching's Value in Accountable Care and Medical Homes

Excerpted from Health Coaching's Value in Accountable Care and Medical Homes, a 45-minute webinar, during which Bill Appelgate shared how an evidence-based health coaching focus drives returns in a value-based payment delivery system.

© 2013 Healthcare Performance Benchmarks by Healthcare Intelligence Network.
Editor: Jessica Fornarotto,;
Publisher: Melanie Matthews,

Healthcare Intelligence Network, 800 State Highway 71, Suite 2,
Sea Girt, NJ 08750 | 888-446-3530 |