Top Challenges of Telephonic Case Management

Healthcare Performance Benchmarks
July 9, 2014Vol. IV Issue 27

Top Challenges of Telephonic
Case Management

Top Challenges of Telephonic Case Management This Week's Challenge: Member engagement is the primary challenge of telephonic case management programs, say 43 percent of respondents to a recent survey by the Healthcare Intelligence Network. We wanted to see the other top challenges of telephonic case management.

Click here to view a printable version of the chart and learn the top challenges of telephonic case management.

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2014 Healthcare Benchmarks: Telephonic Case Management
2014 Healthcare Benchmarks: Telephonic Case Management delivers a comprehensive set of metrics from more than 100 healthcare organizations on emerging trends in telephonic case management of patients and health plan members.

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Take this month's e-survey: Population Health Management in 2014.

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Download new market research: Telephonic Case Management in 2014: Triage for High-Risk, High-Cost Conditions.

HINfographic: Parsing Palliative Care and the Patient Experience.

Read related blog post: Remote Care Management Improvements As Close As Telephone.

© 2014 Healthcare Performance Benchmarks by Healthcare Intelligence Network.
Editor: Patricia Surdovel, psurdovel@hin.com;
Publisher: Melanie Matthews, mmatthews@hin.com

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