This Week's Challenge: Member engagement is the primary challenge of telephonic case management programs, say 43 percent of respondents to a recent survey by the Healthcare Intelligence Network. We wanted to see the other top challenges of telephonic case management.
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2014 Healthcare Benchmarks: Telephonic Case Management delivers a comprehensive set of metrics from more than 100 healthcare organizations on emerging trends in telephonic case management of patients and health plan members.
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© 2014 Healthcare Performance Benchmarks by Healthcare Intelligence Network.
Editor: Patricia Surdovel, email@example.com;
Publisher: Melanie Matthews, firstname.lastname@example.org