Healthcare Performance Benchmarks
Healthcare Performance Benchmarks
June 12, 2013Vol. III Issue 24

What's the ROI from
Medical Home Programs?

What's the ROI from Medical Home Programs? This Week's Challenge: The patient-centered medical home (PCMH) model has been called a stepping stone to accountable care. The most recent market data from the Healthcare Intelligence Network found that 59 percent of existing medical homes are now or soon will be part of an accountable care organization (ACO). We wanted to see what ROI has been generated by PCMH programs.

Click here to view a printable version of the chart.

What We Learned: HIN's sixth annual industry survey on the PCMH, administered in May 2012, linked the rise in medical home starts over the last six years to a steady climb in patient satisfaction. The survey captured data on medical home adoption, staffing, technologies, reimbursement and ROI, and other key medical home metrics. According to 95 healthcare companies who responded to the survey, the following ROI was generated by their PCMH programs:

  • Don't know: 50 percent

  • Too early to tell: 29.2 percent

  • Less than 2:1: 12.5 percent

  • Between 2:1 and 3:1: 8.3 percent

  • Higher than 4:1: 0 percent

  • Between 3:1 and 4:1: 0 percent

Showcase your data in Healthcare Performance Benchmarks. If you have a healthcare chart you'd like to share, contact the Healthcare Intelligence Network at or toll-free at 888-446-3530.

Missed last week's chart? View Opportunities to Improve MA.

Join our Online Communities: Twitter Facebook LinkedIn YouTube Pinterest

Take this month's e-survey: Telehealth in 2013.

Interested in all open surveys? Review them here.

Download new market research: Accountable Care Organizations in 2012.

HINfographic: Medical Home Paves Way for Patient Satisfaction.

Read related blog post: Q&A — Florida Blue Applies PCMH Principle of Increased Access.

Share this data with colleagues on:

2012 Healthcare Benchmarks: The Patient-Centered Medical Home

Excerpted from 2012 Healthcare Benchmarks: The Patient-Centered Medical Home, which is now in its sixth year, and is designed to meet business and planning needs of physician practices, clinics, health plans, managed care organizations, hospitals and others by providing critical benchmarks in medical home implementation and results.

© 2013 Healthcare Performance Benchmarks by Healthcare Intelligence Network.
Editor: Jessica Fornarotto,;
Publisher: Melanie Matthews,

Healthcare Intelligence Network, 800 State Highway 71, Suite 2,
Sea Girt, NJ 08750 | 888-446-3530 |