Healthcare Performance Benchmarks
Healthcare Performance Benchmarks
April 25, 2012Vol. II. No. 17

Ways to Curb Avoidable ER Visits by
Recently Discharged Patients

Ways to Curb Avoidable ER Visits by Recently Discharged Patients This Week's Challenge: Programs to help reduce avoidable ER visits are up 3 percent over 2010, according to a recent Healthcare Intelligence Network survey on this topic. We wanted to see which strategies organizations are using to curb avoidable ER visits by recently discharged patients.

Click here to view a printable version of the chart.

What We Learned: HIN's Reducing Avoidable ER Visits e-survey conducted in October 2011 captured how 134 healthcare organizations are working to staunch the flow and expense of avoidable emergency department use and point low-acuity patients in the direction of appropriate care. According to survey respondents, the top five most effective strategies to curb avoidable ER visits by the recently discharged are:

  • Provider appointment at discharge: 22.4 percent

  • Phone follow-up within 2 days: 18.4 percent

  • Home visit: 18.4 percent

  • Discharge planning: 12.2 percent

  • Other: 12.2 percent

Missed last week's chart? View Incentive Milestones in Health Coaching.

Take this month's e-survey: Accountable Care Organizations in 2012 .

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Download new market research: 2011 Benchmarks in the Patient-Centered Medical Home.

Read related blog post: The Nurse’s Contribution to Discharge Planning.

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2012 Benchmarks in Reducing Avoidable ER Visits

Excerpted from 2012 Benchmarks in Reducing Avoidable ER Visits, now in its second year, is designed to meet business and planning needs of hospitals, health plans, physician practices and others by providing critical benchmarks that show how the industry is working to reduce avoidable hospital emergency department visits.

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