This Week's Challenge: Education and engagement are the secret to successful population health management for the dually eligible population, say nearly 29 percent of healthcare companies who responded to HIN's e-survey on dual eligibles care coordination. We wanted to see other keys to successful population health management for Medicare-Medicaid beneficiaries.
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What We Learned: HIN conducted their care coordination of dual eligibles e-survey to learn how healthcare organizations coordinate care of their dual eligible population, including how duals are stratified into a care coordination program, the key characteristics of the duals population, and much more. According to respondents, the top six keys to successful population health management for duals are:
- Education/engagement: 28.6 percent
- Communication: 17.9 percent
- Transitional care: 14.3 percent
- Other: 10.7 percent
- Face to face contact: 10.7 percent
- Medication management: 10.7 percent
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Read related blog post: Healthcare Benchmarks Video — Coordination of Care for Dual Eligibles.
Excerpted from 2013 Healthcare Benchmarks: Dual Eligibles Care Coordination, which examines emerging trends in duals care management, from the prevalence of existing programs to gains achieved in key quality metrics like patient satisfaction.
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