Healthcare Performance Benchmarks
Healthcare Performance Benchmarks
March 27, 2013Vol. III Issue 13

What's the Average Monthly
Case Load of a Health Coach?

What's the Average Monthly Case Load of a Health Coach? This Week's Challenge: Health coaching is a critical tool in population health management, helping to boost self-management of disease and reduce risk and associated cost across the health continuum. We wanted to see the average monthly case load for a health coach.

Click here to view a printable version of the chart.

What We Learned: HIN's fourth annual Health Coaching survey, conducted in December 2012, documented how more than 150 healthcare organizations use health coaching as well as the financial and clinical outcomes that result. The survey found that 75 percent of respondents have a health coaching program in place, a slight increase of 5 percent over 2010. According to the responding companies, the average monthly case load for their health coaches are as follows:

  • 1 to 24: 26.7 percent

  • 50 to 99: 21.7 percent

  • 100 to 149: 20 percent

  • 25 to 49: 11.7 percent

  • 250+: 10 percent

  • 150 to 199: 5 percent

  • 200 to 249: 5 percent

Showcase your data in Healthcare Performance Benchmarks. If you have a healthcare chart you'd like to share, contact the Healthcare Intelligence Network at or toll-free at 888-446-3530.

Missed last week's chart? View Top 5 Measurements of PHM Program Effectiveness.

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Download new market research: Medication Adherence in 2013.

Infographic: Weight of the Union 2013.

Read related blog post: Meet Health Coach Shelley Wroth, M.D. — "Health Happens Mostly Outside the Doctor’s Office".

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2013 Healthcare Benchmarks: Health Coaching

Excerpted from 2013 Healthcare Benchmarks: Health Coaching, which is HIN's fourth annual collection of data points on health and wellness coaching, and presents actionable new data on overall health coaching activity, with the latest metrics on the prevalence of health coaching, program components, delivery methods, preferred behavior change models, ROI and more.

© 2013 Healthcare Performance Benchmarks by Healthcare Intelligence Network.
Editor: Jessica Fornarotto,;
Publisher: Melanie Matthews,

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