Healthcare Performance Benchmarks
Healthcare Performance Benchmarks
February 20, 2013Vol. III Issue 8

Pharmacist Incentives for
Improving Medication Adherence

Pharmacist Incentives for Improving Medication Adherence This Week's Challenge: The cost of medication non-adherence is great: in 2009, the New England Healthcare Institute (NEHI) blamed medication non-adherence for $290 billion in 'otherwise avoidable medical spending' in the United States alone each year. Last year, the NEHI reported that a significant portion of hospital readmissions of Medicare patients — a metric closely examined by CMS and private payors — is caused by medication-related adverse events. We wanted to see for which tasks pharmacists are reimbursed or incented for in medication adherence (MA) programs.

Click here to view a printable version of the chart.

What We Learned: HIN's third annual Improving Medication Adherence e-survey conducted in January 2013 captured how more than 100 healthcare organizations are improving medication adherence and compliance in the populations they serve. According to survey respondents, beyond the 58 percent not currently reimbursing, the top pharmacist-incented tasks in medication adherence programs are:

  • Not currently reimbursing: 58.3 percent

  • Medication reconciliation: 16.7 percent

  • Resolving drug therapy problems: 16.7 percent

  • Improving medication adherence: 13.9 percent

  • Other: 13.9 percent

  • Patient education: 11.1 percent

Showcase your data in Healthcare Performance Benchmarks. If you have a healthcare chart you'd like to share, contact the Healthcare Intelligence Network at or toll-free at 888-446-3530.

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2013 Healthcare Benchmarks: Improving Medication Adherence

Excerpted from 2013 Healthcare Benchmarks: Improving Medication Adherence, which provides actionable information from more than 100 healthcare organizations on efforts to improve medication adherence and compliance in their populations.

© 2013 Healthcare Performance Benchmarks by Healthcare Intelligence Network.
Editor: Jessica Fornarotto,;
Publisher: Melanie Matthews,

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