Healthcare Performance Benchmarks
Healthcare Performance Benchmarks
February 8, 2012Vol. II. No. 6

What's a Case Manager's
Average Monthly Caseload?

What's a Case Manager's Average Monthly Caseload? This Week's Challenge: The job description of today's case manager is likely to include home visits, crisis management, quality improvement and health coaching — and may increasingly require co-location at the site of care. We wanted to see the average monthly caseload for a case manager. Click here to view a printable version of the chart.

What We Learned: The Healthcare Intelligence Network's Second Annual Case Management e-survey conducted in January 2011 captured the details of contemporary case management and program-driven results in healthcare utilization, cost and compliance from 201 healthcare organizations. The average monthly caseload for a case manager as reported by survey respondents is as follows:

  • 1 to 49 patients: 32 percent

  • 50 to 99 patients: 36 percent

  • 100 to 149 patients: 11 percent

  • 150 to 199 patients: 7 percent

  • 200 to 249 patients: 7 percent

  • 250+ patients: 3 percent

  • Other: 4 percent

Missed last week's chart? View What's the ROI from Patient Satisfaction Programs?

Take this month's e-survey: Third Annual Case Management Benchmark Survey

Interested in all open surveys? Review them here.

Download new market research: Healthcare Case Management in 2011

Read related blog post: 3 Key Influencers in Improving Medication Adherence

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2011 Benchmarks in Healthcare Case Management

Excerpted from 2011 Benchmarks in Healthcare Case Management: Responsibilities, Results & ROI, which provides actionable information from 201 healthcare organizations on the prominence, placement and responsibilities of case managers as well as program-driven results in healthcare utilization, cost and compliance. This second annual analysis of healthcare case management trends is packed with metrics and measures on current and planned case management initiatives, presented in more than 40 easy-to-follow graphs and tables.

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