Top Measures of ACO Success
Healthcare Performance Benchmarks
January 29, 2014Vol. IV Issue 4

Top Measures of ACO Success

Top 5 Uses for HRA Data This Week's Challenge: Clinical outcomes is the top metric evaluated to measure ACO success, according to 88 percent of healthcare companies who responded to HIN's third annual survey on ACOs. We wanted to see which other metrics are reviewed for ACO success.

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What We Learned: HIN's ACO survey captured how 138 healthcare organizations are participating in ACOs, including who administers the ACO, which providers participate in the ACO, the top components of an ACO, and much more. According to survey respondents, the top five metrics evaluated to measure ACO success are:

  • Clinical outcomes: 88 percent

  • Patient satisfaction: 68 percent

  • Health utilization: 64 percent

  • Health claims: 60 percent

  • Engagement: 48 percent

Showcase your data in Healthcare Performance Benchmarks. If you have a healthcare chart you'd like to share, contact the Healthcare Intelligence Network at or toll-free at 888-446-3530.

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Take this month's e-survey: 10 Questions on Palliative Care in 2014.

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Download new market research: Accountable Care Organizations in 2013.

HINfographic: 12 Trends on the ACO Frontier in 2014.

Read related blog post: 3 2014 Trends for Health Plans.

2013 Healthcare Benchmarks: Accountable Care Organizations

Excerpted from 2013 Healthcare Benchmarks: Accountable Care Organizations, which is HIN's third annual compendium of metrics and benchmarks on ACOs. This resource documents the numerous ways in which accountable care is transforming healthcare delivery, particularly in the area of care coordination, where the ACO model has had the greatest impact for this year's respondents to HIN's third annual ACO survey.

© 2014 Healthcare Performance Benchmarks by Healthcare Intelligence Network.
Editor: Jessica Fornarotto,;
Publisher: Melanie Matthews,

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