Health Coaching ROI Metrics and Measurements
Press Release:
Health Coaching ROI Metrics and Measurements

Thursday, November 15, 2007
1:30-3:00 p.m. (Eastern)
Press Release
Contact: Melanie Matthews
888-446-3530 phone

Manasquan NJ USA -- October 29, 2007: Like most population health management initiatives, health coaching programs are facing increased bottom line scrutiny. Health coaching programs need to demonstrate on a variety of levels the positive impact and return on investment their programs will have from a financial and clinical perspective. Structuring an effective ROI calculation is key to the ongoing success of health coaching initiatives.

During Health Coaching ROI Metrics and Measurements, a 90-minute webinar on November 15, 2007, two industry experts will describe the types of metrics that can and should be used when evaluating the effectiveness of both health coaching programs and individual health coaches.

For more information or to register, please visit,

Ted Borgstadt, founder and chairman of Trestletree Inc., and Darcy Hurlbert, health and wellness product specialist at Ceridian LifeWorks, will provide the inside details on:

  • Establishing metrics to measure the effectiveness of health coaching programs;
  • Sample measures for clinical targets, operational performance targets, engagement rates, financial outcomes, utilization and member and provider satisfaction;
  • Designing quality assessments for individual health coaches; and
  • Lessons learned in ROI calculations.

Who Will Benefit?

CEOs, medical directors, disease management directors, managers and coordinators, health coach managers, health coaches, health plan executives, care management nurses and business development and strategic planning directors.

Submit Your Questions:

You are invited to submit your questions in advance of the program to ensure that your questions are answered. Please e-mail your questions to no later than noon on November 9, 2007. We will attempt to answer your questions during the conference. However, time constraints limit the number of questions that can be answered during the live Q&A so be sure to get your questions in early.

Team-Wide Training at Its Best (and most cost- and time-efficient).

Gather your team around the table on November 15, 2007 for one low single-participant price.


There is no limit on the number of participants from your office; the registration fee covers one dial-in for the audio and one computer connection for the webinar. For discount pricing on additional phone lines and webinar connections, contact our customer service line at 888-446-3530.

Program Materials:

Program materials, the call access number and links for the presentation files will be provided approximately one week before the program date via e-mail.

Can't make it on November 15th?

Order the audio CD and written materials or choose the On-Demand Option!

Five Easy Ways To Register For:
Health Coaching ROI Metrics and Measurements

  1. Register at:
  2. Fill out the registration form below and e-mail to:
  3. Contact the Healthcare Intelligence Network at: (888) 446-3530
  4. Fax registration form to: (732) 292-3073
  5. Mail registration to: Healthcare Intelligence Network, PO Box 1442,
    Wall, NJ 07719-1442

Please reference this customer code when registering: HCM1025H

Registration Form
Health Coaching ROI Metrics and Measurements

Type of Organization:
Zip Code:

[ ] Yes! Our organization needs to know how to measure the effectiveness of our health coaching initiatives. Please register our site for "Health Coaching ROI Metrics and Measurements," today for $267.

Please reference this customer code when registering: HCM1025H

PRICING: Register Today and Receive the Early Bird Discount

4 cost-effective registration options:

  1. [ ] $317 for the webinar, conference on CD-ROM, PLUS a printed transcript of the conference proceedings (CD-ROM and transcript is shipped approximately three weeks after the program.) ($367 after 11/9/07)

  2. [ ] $277 for the recorded conference and presentation materials on CD-ROM, which includes printed transcript, if you cannot participate in the live program. (Shipped approximately three weeks after the program.)

  3. [ ] $267 for the On-Demand service, which provides you the opportunity to listen in at your leisure via your computer and a Web browser (includes the agenda and presentation materials — available 11/19/07.)

  4. [ ] $267 per dial-in telephone line per site to participate in the live program and receive the presentation materials. No limit to the number of participants per site. ($317 after 11/9/07)

[ ] Other non-US countries based on phone charges.

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Please reference the following customer code when registering: HCM1025H

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Cancellation Policy: To receive a refund, notice is required at least seven business days prior to the audio conference. With proper notice, fees are refunded minus a $40 service fee. No refunds are given for cancellations received with less than seven days notice. The Healthcare Intelligence Network reserves the right to cancel or reschedule an audio conference due to unforeseen circumstances.